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Be the backbone of our partner operations by keeping meetings sharp, data clean, and our teams moving fast from a fully remote setup. As Float Health's Partner Operations Coordinator, you'll report to the Chief Operating Officer and work closely with our Partner Success team and Business Development team to manage administrative and coordination tasks, enabling the revenue teams to focus on strategic relationship building and growth initiatives.
Provide information and counsel to prospective and current graduate students and determine eligibility for and award financial aid in accordance with federal, state, and institutional policies, ensuring compliance with all relevant legislation and regulations. Manage programs and special projects, assist with communication, technology, and reporting, and serve as back-up to the Director of Graduate Financial Aid. The role supports student recruitment and customer satisfaction.
As a Returns Collections Specialist, you will serve as the main point of contact for all Returning Hardware related inquiries. You will be responsible for Return of hardware and processing charges, researching outstanding devices items, generating invoices, reviewing and validating refunds, and continuously provide feedback to the management team with inaccurate findings to solve problems and fine tune processes.