Handle parts of tickets, whole tickets and eventually address just generally described opportunities or problems. Basic tasks include creating and linking tickets, filling email templates, uploading invoices, and transferring money. Well-defined tasks include putting together invoices, responding to inquiries, advising project staff, reviewing expenses, and implementing legal advice. High-level work includes creating processes and figuring out how to handle tax withholding.
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Support the growing sales organization by project managing deals through the procurement stage, ensuring security reviews, legal negotiations, and post-sale migrations are handled smoothly and efficiently. Collaborate closely with Account Executives to keep deals moving forward while maintaining clear communication across Legal, Security, Engineering, and Customer Success. Become a subject matter expert on Fathomβs Terms of Service, security posture, and standard procurement positions.
Support a trial attorney by taking command of a high-volume inbox and a complex, shifting calendar. Youβll triage and organize email, surface whatβs urgent, draft/handle routine replies as yourself, and keep the day running smoothly across multiple time zones. Light coordination with the firmβs attorneys/paralegals may be needed.