Remote Customer service Jobs · Canada

Reporting to the Technical Support Manager, the Help Desk Representative will primarily be responsible for screening and responding to customers' needs and questions concerning the applicable version of WinAir. This is an entry-level position with opportunities for advancement. Their ongoing commitment to lifelong learning, self-drive, and initiative will be key to their success.

As an API Implementation Onboarding Specialist, you'll ensure that Canopy Connect’s API customers launch with our product quickly and successfully. This position requires strong technical and communication skills. You will work with companies that range from small startups to large technology unicorns.

Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform. Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment. Create launch plans and a roadmap to increase product usage and track implementation progress.