The Client Success Manager oversees every stage of the client journey for a rapidly expanding podcast-production and distribution company that serves B2B service providers. Acting as the single point of contact, the manager builds trust, translates client objectives into clear action plans, and ensures that all deliverables arrive on schedule and to specification.
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Educate customers on the MyCase & LawPay platforms by developing curriculum & content to turn them into confident users and reduce their time to value and provide best practices, resources, and expert advice on how to successfully use the platforms & effectively run their practice.