The Security Incident Communications Manager leads clear, timely, and accurate communications during security incidents to protect ServiceNow’s reputation and meet regulatory requirements. This role bridges security, legal, PR, and executive teams to craft incident-specific communication strategies, ensuring alignment, compliance, and a consistent voice across all audiences.
Build and lead the teams that respond to users across Reddit, X, LinkedIn, and wherever else crypto conversations happen. Every public support interaction is seen as a brand moment, working with the Comms team to ensure Coinbase speaks with one voice: clear, empathetic, credible, and aligned to values. This role is for someone who thrives in high-visibility, high-stakes environments, and who sees every customer interaction as an opportunity to reinforce our mission.