Remote Customer service Jobs · DevSecOps

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US Unlimited PTO 13w maternity 9w paternity

  • Lead the technical onboarding process for new customers, formulating plans based on their requirements and goals.
  • Develop relationships with customer stakeholders and work with sales teams to renew and expand customers while minimizing churn risks.
  • Act as the voice of the customer, advocating for their needs and requirements to internal teams and ensuring timely issue resolution.

Chainguard secures the software supply chain by default, offering guarded open source software built from source and updated continuously. Founded by industry experts, they provide solutions to organizations ranging from Fortune 500 companies to startups, focusing on being the safe source for open source.

Europe Unlimited PTO

  • Partner with customers to translate pre sales command plans and desired business outcomes into clear, actionable objectives.
  • Guide customers on how to use the GitLab platform, best practices, and common use cases to support adoption and value realization.
  • Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their high-performance culture is driven by their values and continuous knowledge exchange.

  • Manage the customer lifecycle and serve as the Voice of the Customer.
  • Drive adoption and consumption of Palo Alto Networks’ products.
  • Work with CISOs, CTOs, and technical teams to deliver value and maximize the security of their investments.

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.