Own merchant onboarding and KYC reviews, transaction monitoring investigations, and PEP/sanctions screening for your portfolio.
Execute against existing compliance frameworks, turning policy into real decisions on live cases with a risk-first mindset.
Collaborate with cross-functional teams to spot and fix process gaps, and support audits and regulatory reporting.
PawaPay is a pan-African fintech enabling local payment channels used by the mass market to both local and international merchants. They operate in a scale-up mode with an entrepreneurial spirit and a modern, professional working culture, with team members spread across Europe, Africa, and Asia.
Manage client onboarding and verification, including KYC document review and validation, as well as funding and general inquiries via email and live chat.
Guide existing clients through document resubmission and re-verification during remediation initiatives.
Identify and escalate potential risks or suspicious documentation to the appropriate teams.
Kraken is a leading cryptocurrency platform offering spot trading, margin, futures, staking, and OTC services to over 10 million individuals and institutions worldwide. Founded in 2011, the company is known for its commitment to client care and industry-leading security, with a global team focused on advancing open finance.
Assist clients and broker partners by being the first point of contact on service needs and issues.
Process operational requests such as funds distributions, journals, account updates, and ACATs initiation.
Research and resolve client issues related to forms, transfers, and other operational items.
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and 24/5 trading. The company is backed by $400 million in funding and has a global team of 400+ members.