Remote Customer service Jobs • KYC

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Job listings

Customer Support Specialist

Phantom ✨👻🔑
Unlimited PTO

Phantom is seeking a Customer Support Specialist to deliver fast, empathetic Level 1 live chat support for debit cards and banking. You’ll be the first touch for customers—resolving common issues, triaging edge cases, and escalating clearly when needed. This role is ideal for someone with experience in a high‑quality financial services support environment.

Onboarding Operations Specialist

Twilio ✨💬🚀

Join the team as Twilio’s next Onboarding Operations Specialist (L1). You will work directly with customers and internal teams to support Toll-Free Verification onboarding, ensuring adherence to carrier and regulatory requirements. This entry-level role focuses on guiding customers through verification, assessing business legitimacy, and identifying risks to ensure a secure and compliant onboarding process.