In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM CST (no weekends)
The Customer Experience Associate 1 ensures best-in-class customer service is delivered to all customers during the vehicle repair process. The position requires a high level of customer service and communication skills, plus the ability to problem solve. This is a remote position and applicants must live in Dallas, TX or Chicago, IL.
ModSquad is seeking experienced and passionate Customer Service Representatives to join our fully remote team. In this role, you'll handle complex inquiries related to property taxes, respond to customer questions about tax assessments, appeals, and arbitrations via phone and email, and help customers navigate the process of lowering their property tax rates. You'll work closely with your team to research accurate information and ensure every customer receives clear, detailed, and effective support.
As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand. Post-training, your main role will involve delivering exceptional customer service and ensuring a positive experience for our customers. You will answer inbound calls, handle inquiries, process payments, and maintain accurate account information.
You will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. You will respond to inbound calls from existing customers and process service requests.
As a Customer Care Agent, you will be the first point of contact for callers, providing compassionate and solution-focused support. You'll handle inquiries with professionalism and empathy, building connections and guiding callers toward the right solutions using available resources. This role requires active listening, education, and consultation to ensure a positive experience for every caller.
As a Customer Service Representative, you will be the first point of contact for customers of a leading music streaming service, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience. You will be responsible for responding to customer inquiries via inbound messages in both Turkish and English.