Ensure a smooth and consistent customer experience.
Work in a quiet, professional environment.
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We support over 50 languages in more than 90 countries.
Coordinate vehicle releases and pickups by communicating with body shops, owners, and insurance companies.
Ensure accurate and timely updates to vehicle files while providing outstanding customer service.
Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
Copart is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and fosters diversity, inclusion, and collaboration.
Understand the components, guidelines, and calculations of the PASE program to analyze and process Dealer RIM Purchase Loyalty adjustments, approving or denying them based on investigation.
Access pertinent GM information via computer or personnel to document client situations, performing cursory investigations to identify and resolve questions while directing more complex inquiries to proper areas and following up.
Recognize and record suspicious PASE activity, working with the RIM Help Desk on compliance, and demonstrating empathy, professionalism, and strong communication when interfacing with dealers.
MSX International is a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally, specializing in transforming businesses and managing operations in Sales Performance, Repair Optimization, Parts Sales, and Consumer Engagement. With over 30 years of experience and global teams, they design and deliver tailored, sustainable, and innovative solutions and services to help clients optimize operations and captivate customers.