Remote Customer service Jobs · Organization

• Facilitate live onboarding meetings via Zoom for incoming psychologists and therapists.
• Serve as a key point of contact for providers from offer letter acceptance through first client sessions.
• Monitor provider pre-onboarding tasks and support a neurodivergent-affirming experience.

Prosper Health delivers specialized mental health services for autistic and neurodivergent adults. The company has hundreds of employees, thousands of active clients, and a high-ownership, mission-driven culture.

• Provide customer support through chat, phone, and email with professionalism and empathy.
• Register, monitor, and resolve inquiries, complaints, and appointments efficiently.
• Collaborate with internal teams to escalate and track complex cases to resolution.

VITTA is a company specializing in customer service solutions for various partners. They operate with a fully remote team focused on delivering high-quality support and continuous improvement.

• Act as the primary overnight contact for urgent situations involving international students and host families, providing crisis de-escalation and initial intervention.
• Document incidents accurately, maintain detailed case notes, and coordinate with internal teams to escalate complex cases.
• Support placement activities and perform administrative tasks such as data entry, file management, and system updates during overnight shifts.

This position is listed on behalf of a partner company, which manages all applications and next steps. They operate in the international student support space, matching students with host families and providing emergency support services. The company is mission-driven, with a focus on student well-being, and offers a fully remote overnight role with training and onboarding provided.

• Serve as the primary point of contact for families, managing communication and coordination of special education tutoring services.
• Coordinate complex schedules across students, instructors, and virtual platforms to ensure smooth session delivery.
• Monitor student progress and escalate concerns, while navigating multiple digital systems daily.

The partner company provides special education tutoring and support services to families and students. It operates with a collaborative and supportive remote team culture, focused on mission-driven educational support.

• Assist clients with cruise, resort, and vacation reservations
• Research travel options, pricing, promotions, and availability
• Coordinate booking details and ensure accuracy of travel arrangements

We are a travel services company that helps clients coordinate cruise and resort vacations. We offer a supportive remote team environment with opportunities for growth.

• Answer inbound patient calls and schedule appointments professionally.
• Maintain accurate patient records using Tebra EMR and ensure HIPAA compliance.
• Communicate with patients regarding intake forms and scheduling updates.

Our client is a growing healthcare practice that provides patient care. The practice seeks a dedicated team member to support its operations.

• Provide professional customer support through phone, email, and other communication channels.
• Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
• Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

• Provide customer support through chat, phone, and email with empathy and efficiency.
• Manage customer requests, troubleshooting issues and escalating to specialized teams when necessary.
• Contribute to continuous improvement by identifying recurring issues and suggesting process enhancements.

This role is listed on behalf of a partner company that provides AI-powered job matching services. The organization focuses on connecting candidates with opportunities through an automated review process and supports a mission-driven service environment.

• Coordinate scheduling and reservation requests for clients, ensuring accuracy and completeness.
• Maintain client records and communicate professionally via email, phone, and online platforms.
• Provide general administrative support and follow established workflows to ensure smooth service delivery.

Deidre is a company that assists with coordinating schedules, managing reservations, and supporting client experiences in a remote environment. The company offers a supportive and collaborative team environment with opportunities for growth and advancement.

• Coordinate travel-related services including scheduling, reservations, and client requests.
• Assist with organizing travel details based on client needs and preferences.
• Communicate updates, confirmations, and important details in a timely manner.

Aisles & Abroad is a travel services company that coordinates travel arrangements for clients. They operate remotely with a collaborative team environment.