You’ll join our team in our Field Services vertical — the team that provides support and expertise to field service professionals across the world. As a Product Support Specialist, you’ll focus on handling customer inquiries related to our software product(s) via chat, phone and email while building upon your in-depth knowledge of client needs to identify opportunities to enhance the overall Field Services’ customer experience.
Job listings
Join the Support team and provide excellent technical support to users of the Email platform. You will provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. You will assess the nature of product or service issues and resolve a variety of complex support problems.