Provide high-volume inbound support via chat, email, and phone in an AI-augmented workflow.
Troubleshoot technical issues and educate customers on CE Broker platform features.
Collaborate with internal teams to improve processes and product experience.
Propelus simplifies workforce compliance management across healthcare. They have been a trusted leader for over 20 years and are recognized as a Best Place to Work.
Monitor support channels and respond to inbound support messages as the first line of Tier 1 support.
Investigate and categorize issues, create support or hardware maintenance tickets, and escalate complex issues to the appropriate teams.
Assist with install validation and device monitoring, ensuring hardware is online and correctly set up.
We are building the foundational data layer for the point of care, using real-time, multimodal AI to generate a digital twin of the patient and care environment. We are a growing team of extremely hard-working and talented people with a steep learning curve and a focus on ownership and entrepreneurship.
Manage client onboarding, growth, and project execution to drive successful outcomes.
Act as the primary link between clients and internal teams, relaying feedback and feature requests.
Provide training, technical support, and data analysis to ensure partner satisfaction and tracking of deliverables.
Arva Intelligence builds software for regenerative agriculture and environmental asset management, enabling agronomic and sustainability solutions. The company fosters a culture of innovation and employee support, offering benefits like 100% paid health insurance and stock options.