Remote Customer service Jobs · Sabre GDS

• Manage the complete ticketing lifecycle using Sabre, including PNR creation, fare validation, ticket issuance, and processing exchanges, refunds, and voids.
• Perform quality checks and monitor Sabre queues to ensure accurate and timely handling of time-sensitive booking tasks.
• Collaborate with internal teams to coordinate urgent requests and contribute to process improvements for operational efficiency.

The partner company provides luxury travel services for high-value international clients. They operate with a global remote team and emphasize precision, performance, and continuous improvement.

• Execute searches across multiple booking strategies including award travel, loyalty program redemptions, and premium fare inventory to find the best options for each client.
• Build polished, well-structured quotes with clear reasoning on routing, fare rules, and pros/cons, delivering within SLA targets.
• Acknowledge client messages within 30 seconds, maintain proactive communication, and ensure seamless handovers to other teams.

Frontier helps companies grow full-time, cross-functional teams abroad by hiring smart people and placing them in top companies. They have placed over 800 hires across 50 US-based startups and high-growth companies.

• Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
• Arrange European and domestic travel, including flights, car rentals, and hotels.
• Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.

Perk is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing. With over 1,800 employees across 12 offices globally, the company values ownership, delivering a 7-star experience, and working as one team.