Deliver exceptional case experiences to dentists and orthodontists using 32Co.
Act as a key member of the clinical support team, solving problems and finding solutions.
Identify areas for improvement and scale the function as the company grows.
01Health is a health-tech company that started in dentistry with products like 32Co and Aerox Health, and is now expanding into multi-vertical healthcare with AI infrastructure. Backed by Balderton, it is a Series A startup with a growing team and a collaborative, inclusive culture.
Provide customer support through chat, phone, and email with professionalism and empathy.
Register, monitor, and resolve inquiries, complaints, and appointments efficiently.
Collaborate with internal teams to escalate and track complex cases to resolution.
VITTA is a company specializing in customer service solutions for various partners. They operate with a fully remote team focused on delivering high-quality support and continuous improvement.
Provide daily phone coverage for the Notice of Loss 800 number, following scripts and best practices for customer interactions.
Assist customers by setting up claim first notices and keeping accurate records of all interactions and transactions.
Provide accurate and timely answers to routine claim inquiries while serving as a customer advocate.
Travel Insured International is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to help individuals travel confidently. As part of Crum & Forster's Specialty Business Unit, it values inclusivity, diversity, and employee development with a supportive culture.
Communicate with global Lush customers via phone, chat, text, and email, handling feedback and resolving issues.
Drive sales through product recommendations and educate customers on brand values like Fighting Animal Testing.
Meet service levels and deliver a world-class customer experience by listening attentively and solving problems.
Lush Cosmetics creates fresh, handmade cosmetics while fighting animal testing and promoting ethical buying. As a growing business with a global team, they value staff who adapt and evolve, fostering a culture of inclusion and purpose.
Serve as the voice of the company, supporting customers via phone and written communication to resolve their issues quickly and effectively.
Ensure a smooth ordering and shipping process, handling complaints and finding customer-oriented solutions when issues arise.
Collaborate with internal teams to identify errors, analyze root causes, and implement continuous improvement in customer service.
Redcare Pharmacy is Europe's leading online pharmacy, driven by engaged teams and innovation to achieve the vision "Until every human has their health." The company fosters a pleasant and cooperative work environment where every employee contributes to this mission.
Handles initial customer contact for inquiries such as pricing, products, and deliveries, acting as a liaison between customers and European mills.
Manages inventory, order entry, and shipping documentation while also handling accounts receivable collection and special projects.
Requires excellent communication skills in English and a bachelor's degree or equivalent experience with customer service and software systems.
Stora Enso is a leading provider of renewable solutions in packaging, biomaterials, wooden constructions, and paper industries. The company has around 19,000 employees and values diversity, safety, and sustainability.