Delight Abridge users every day by providing timely support in troubleshooting problems and answering questions. Provide user feedback to our product and operational teams to identify pain points. You will navigate our CRM tool to communicate with users, track contacts and resolutions for data analysis.

You'll help our customers execute some of the most important transactions of their lives. We look for teammates who take initiative and exemplify empathy, support, and flexibility; in this crucial customer-facing role, you will perform chat, email, and phone-based customer support and maintain a positive, empathetic, and professional attitude toward customers at all times. The ideal candidate will be technologically savvy and have a proactive, helpful, can-do attitude.