- Translate business requirements into technical designs and working configurations.
- Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, industry solutions, and AI agent use cases.
- Act as a trusted advisor on configuration vs. customization, ensuring platform best practices.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.