Build and own HubSpot Service Hub as the system of record for customer communication across a network of 20+ branches.
Design workflows, custom code, and integrations with Dialpad, NetSuite, and internal data pipelines.
Manage day-to-day administration, user support, data quality, and an external agency partner.
Accredited Labs is a trusted provider of accredited calibration services, blending local relationships with national brand reliability. They are a fast-growing, multi-location organization with over 20 branches, focused on innovation and customer satisfaction.
Act as the go-to technical contact for the partnerships team, joining meetings alongside managers to answer questions and lead integration demos.
Review partner technical documentation, comparing data handling to Vesta's, and provide clear summaries of gaps to product managers.
Guide integrations from testing through launch, coordinating certification steps and troubleshooting issues for a seamless customer experience.
Vesta powers the next-generation system of record for the multi-trillion dollar mortgage market, replacing antiquated tools with modern software. The team has raised $55M from top-tier investors and values humility, empathy, and a bias toward action.
Define the technical architecture for NetSuite deployments, making strategic decisions on single vs. multi-instance, data integration, and customization.
Work with implementation partners and finance teams to design solutions, present options, and ensure fit without over-engineering.
Establish NetSuite standards and best practices, troubleshoot complex issues, and evaluate vendor partners from a technical perspective.
Teamshares is a technology-enabled acquirer of small and midsize businesses, helping employees become owners. Founded in 2019, they operate over 90 subsidiaries with approximately $490 million in consolidated revenue across 40+ industries and 30 states.
Diagnose and resolve technical issues for customers, ensuring high satisfaction through effective communication and problem-solving.
Leverage expertise in integrations and APIs to troubleshoot complex issues and identify product improvements.
Collaborate with Engineering and Support teams to enhance documentation and enablement strategies.
Ashby is building enterprise software for talent leaders and recruiters to improve hiring processes. The company is well-funded, backed by Y Combinator, and has a small team focused on building a best-in-class product and customer experience.