Troubleshoot, diagnose, and resolve complex IT issues, including analyzer connectivity to Lab Information Systems, automation systems, and middleware. Support the AlinIQ family of products. Manage and resolve complex IT issues via remote connectivity, including connectivity of analyzers to LIS, Middleware, and automation systems. Provides after-hours and weekend on-call support.

Drive innovation in cybersecurity, software development, and big data technology as part of our award-winning IT team. You will execute planning, financial analysis, budgeting, and forecasting; design, develop, maintain, and implement MIS systems; oversee coding and invoicing processes; and manage timesheets, maintaining high attention to detail and upholding data integrity.

The POS Installation Technician provides moderate technical support for Point-of-Sale (POS) equipment, communicating remotely via phone and email to ensure customer satisfaction and revenue growth. This role involves responding to inbound communications and working directly with clients to provide account support and problem resolution. Success requires the ability to work independently while delivering exceptional customer experience.

Looking for interns to join the Summer Internship Program! This program includes structured learning plans, a dedicated buddy, and a focused capstone project. Interns will have a chance to connect with the executive team, leader connects, and workshops geared towards new professionals.

The Business Analyst translates business requirements into functional requirements for our software development team, working with product management and stakeholders to identify software specifications. This position delivers detailed, technically-minded user stories to enable software development and refines agile software development life cycle practices and standards.