Reporting to the team manager, you will manage the day to day operations of a team of credit hire and bodily injury adjusters, managing a mix of commercial motor accounts. Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery. Monitor and analyse claims data to identify trends, patterns, and areas for process improvement.
Job listings
This role oversees the insurance and claims lifecycle, managing claims across cargo, liability, property, and workers' compensation. The individual will serve as the primary point of contact with insurers, brokers, and legal partners and ensures policy compliance across our growing national footprint, manages certificates of insurance, and supports renewal applications and risk mitigation strategies.
We are looking to hire an experienced Midwest Work Comp Claims Supervisor to our team who is eager to motivate and develop adjusters of all levels. The Claims Supervisor will ensure the team receives regular feedback, maintain weekly metrics, achieve high QSR scores, arrange monthly meetings, and maintain customer service survey scores. A minimum of 1-5 years of claims supervision is required.
We are seeking a Director of Claims to lead the team responsible for ensuring every claim is processed accurately, efficiently, and on time. In this critical leadership role, you will own the end-to-end operations of our claims workflowsβdriving compliance with prompt pay regulations, optimizing team performance, and cultivating a culture of quality and accountability. This leader will collaborate closely with peers across operations, product, and engineering.