The Senior Director of Change Management will lead change management for transformation initiatives, coach change strategy implementation, and foster organizational capabilities. This leader will design and implement change strategies, build relationships with senior leaders, conduct impact analyses, and develop training programs. They will also provide coaching and strategic advisory services on initiatives and stakeholder engagement.
Under the supervision of the Coding Manager, the Coding Supervisor is accountable for the efficient and effective operation of their designated Coding and Data Entry teams. Responsibilities may include overseeing functions of the assigned team related to professional coding and data entry.
This position is remote. The Director of Provider Contracting is a key executive leader responsible for the strategic direction and operational execution of provider contracting across DHMSO's Independent Physician Association (IPA) network. This leader oversees a high-performing team managing the full contract lifecycle for physicians, facilities, and ancillary providers.
Under the direct supervision of Critical Incident Management RN Supervisor, this position is responsible for Critical Incident Reporting (CIR) activities. They will verify the accuracy of data entered into the Critical Incident Reporting Portal, correct inaccuracies and update the portal appropriately. Complete daily processing of specific types of Critical Incidents on the NM CIR Portal and refers all Critical Incidents for appropriate follow up activities.
As the Head of Revenue Operations, you will be the strategic and operational backbone of the GTM team. In this role, you’ll architect and manage the systems, processes, and strategies that power our revenue engine. You’ll partner closely with senior leaders to improve forecasting accuracy, streamline the quote-to-cash workflow, and deliver actionable insights that accelerate growth.
Define and own the enterprise-wide strategy for payor contracting, credentialing, and licensing to support scalable growth across 50 states. Serve as a key member of the leadership team, regularly engaging with C-suite executives to align on business goals, clinical partnerships, and market expansion strategy.
The Escalation Specialist Supervisor will be responsible for the Escalation Specialist Department and available on a day-to-day basis to take higher level account issues and educate their team members on new company policies and changes to existing policies. The Escalation Specialist Supervisor will monitor inventory and keep track of all metrics to ensure nothing gets behind.
This role involves building, leading, and scaling the global renewals function, driving retention, minimizing churn, uncovering growth opportunities, and optimizing recurring revenue. The Sr. Manager of Renewals will work cross-functionally with Customer Success, Finance, and Operations to define and execute scalable renewal strategies. The role demands a data-driven, customer-focused leader with deep knowledge of SaaS.
As Client Operations Manager, you will be the crucial link between our leadership, clients, and internal teams. This role combines client relationship management, operational oversight, executive support duties, and team supervision. You will ensure smooth daily operations, manage client communications, oversee payment cycles, track performance metrics, and provide leadership to recruitment, marketing, and operations teams.
In this strategic role, you will be responsible for the client retention and growth capabilities through leadership development, client partnerships, and operational excellence that drives meal participation, student satisfaction, and client engagement.
This role functions as a partner with clients to ensure all government, regulatory, district and local requirements are incorporated into day-to-day activities.