Partner with Customer Success leadership to understand evolving needs, priorities, and pain points across the post-sales organization.
Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams.
Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency gains, and customer outcomes.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying security. They empower companies to practice better security and prove it with ease and have a kind and talented team, with many succeeding without prior security experience.
Define and deliver AI product capabilities to drive adoption across the customer base.
Scale prototypes into production-grade products, owning the validation and launch journey.
Build a unified intelligence layer integrating AI insights into customer workflows.
TheyDo's AI-powered journey management platform helps large enterprises align around their customers. With $50M in backing and a fully remote team of 30+ nationalities across 27 countries, they foster a customer-led, people-first culture.
Lead the “AI Foundation” studio, which develops the core ML and AI systems that power all personalized experiences on Spotify.
Architect and deliver impactful, innovative AI systems and capabilities that power Spotify’s product ecosystem.
Build strong relationships with cross-functional teams, aligning on strategy, vision, and execution to achieve company-wide goals.
The Personalization team powers consumer AI at Spotify, shaping the experience for 650M+ listeners by helping them find the perfect thing to play next.