As a Senior Product Manager for Chat AI, you will define and drive the strategy, roadmap, and execution for our omnichannel solutions (chat, SMS, messaging) integrated into our innovative AI Agent platform. You will collaborate closely with engineers, designers, data scientists, and cross-functional stakeholders to deliver world-class conversational experiences.

Lead transformative AI initiatives across non-R&D functions, driving AI adoption to create business value by identifying opportunities, building business cases, and delivering AI-powered solutions that power-up workflows and improve efficiency. Act as a central hub, connecting AI champions across the company to AI builders and delivery vehicles.

Lead a cross-functional team of ML Engineers and Software Developers, owning the strategic direction of the team's projects. Drive the development of next generation of model and AI features, guiding the team through technical challenges and delivery. Build a culture of good engineering and research practices, striving to maintain efficiency and technical excellence as we scale up.

Lead the Semantic Analytics portfolio, including Intent Analyzer and Analytics Studio, shaping strategy and driving its execution. Reimagine how enterprises extract meaning from conversational data, integrating Generative AI into analytics workflows and intelligence products. Collaborate with cross-functional teams to deliver scalable, high-value solutions.

Define and drive the AI strategy for content creation, review, and approval while ensuring compliance with life sciences regulations. Identify AI use cases and ensure AI-powered features align with industry needs, including global regulatory compliance. Groom engineering teams to integrate AI features into the content authoring platform.

Guide a team of AI/ML engineers, data engineers, and software developers to deploy AI-driven solutions for federal clients. Lead AI strategy and technical vision and architect scalable, secure, and explainable AI solutions. Ensure compliance with federal AI policies, ethical guidelines, and cybersecurity mandates.