Provide friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence.
Cross-sell Credit Union products and services.
Support a sales and service environment that is focused on the credit union’s mission, vision and core values.
Grow Financial Federal Credit Union focuses on serving people, not profit, as a credit union owned by its members. They have 600 team members and 300,000 members, striving for a diverse, collaborative culture and has been named a Top Workplace by the Tampa Bay Times.
Build a scalable library of self-serve resources: video walkthroughs, written guides, quick-reference cards, and interactive tutorials as well as help update and maintain our customer-facing knowledge base.
Develop role-specific training paths for attorneys, paralegals, and legal operations leads.
Adopt a consultative approach to customer processes and workflows to help firms seamlessly incorporate Eve into their firm.
Eve is redefining legal technology for plaintiff law firms, and they're building the team that will take them there. They help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution.
Perform Project Management functions aligned with the PMO best practices for technology, client, vendor, strategic projects.
Lead project teams through initiation, planning, executing/monitoring and controlling, and closing of designated projects.
Ensure project work is well-defined and planned, including thorough scope definition, estimation, cost-budgeting, resourcing, scheduling.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Provide exceptional customer service through timely, accurate, and courteous responses.
Quickly assess customer needs through active listening and critical thinking for first-call resolution.
Serve as a flexible, solution‑oriented point of contact, resolving customer requests from intake through completion.
CareScout, a division of Genworth Financial, Inc., simplifies and dignifies the aging experience by creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support. They are a Fortune 500 provider of products, services and solutions with a boundless energy, creativity, and agility dedicated to redesigning this system.
Assist customers who need help when their move does not go as planned.
Handle incoming customer calls and initiate outbound calls to provide support.
Follow established methods and procedures while meeting quality-related metrics and goals.
U-Haul has been serving do-it-yourself movers and their households since 1945. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
Attract, select, and develop a high-performing Digital or Technology Product Management team.
Define and set new Digital or Technology product strategies.
Guide teams to implement data-driven methodologies and optimize user experiences.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Support lending officers in managing active deal pipelines, track deal progress, and ensure deals move forward.
Communicate with borrowers to follow up on missing documents and guide them through the loan process.
Collect, organize, and manage borrower documentation, ensuring completeness and flagging any inconsistencies.
LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. They streamline the loan process through technology and operational excellence, helping business owners move faster with greater certainty.
Build structured internal linking across docs and marketing pages
Nalpeiron provides enterprise-grade software monetization infrastructure (entitlements, licensing, usage analytics). Their platform sits at the core of modern SaaS and IoT monetization architectures. They are 21 years old, stable, profitable, and a key player in their industry.