New Customer Care Representative

HP Hood

Remote regions

US

Salary range

$23–$28/hr

Benefits

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Job Summary:

  • Ensure professionalism and order accuracy for internal and external customers.
  • Upsell items while maintaining customer communication and satisfaction.
  • Work as a liaison between Sales, Distribution, Production, and Warehouse.

Essential Duties and Responsibilities:

  • Contact each account to obtain orders for delivery and meet call quota daily.
  • Maintain accurate customer files with deliveries and telephone numbers.
  • Introduce new products and proactively reach out to customers during delays.

Skills and Competencies:

  • Ability to communicate effectively and enter data with accuracy.
  • Strong computer skills with experience in MS Outlook, Word, and Excel.
  • Proven ability to take initiative and be organized with great attention to detail.

HP Hood

HP Hood is a large food and beverage manufacturer with a portfolio of national brands including Hood, Lactaid, and Blue Diamond Almond Breeze. The company emphasizes a culture of innovation, quality, results, integrity, community, and collaboration, fostering employee engagement and wellness.

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