Provide responsive customer service and process purchase orders accurately throughout the order lifecycle.
Coordinate order status, shipping updates, scheduling, and delivery expectations with internal teams.
Maintain accurate records and build positive customer relationships while balancing customer needs with production.
KLB Steel is a distributor of prime and secondary steel sourced from American steel mills, along with steel tubing for agriculture, construction, manufacturing, and general business applications. The company is committed to responsive customer service, personalized solutions, and long-term customer relationships, with employees collaborating across sales, logistics, and operations.
Manage all order processing activities and act as a one-stop shop for field operations needs.
Update QAD ERP and CRM systems and maintain the customer database.
Work with sales teams to ensure on-time order fulfillment and resolve scheduling or shipping issues.
SI-BONE is a publicly traded medical device company that pioneered minimally invasive sacropelvic solutions with its iFuse Implant System for SI joint fusion. The company is fast-growing, has been used in over 90,000 procedures, and values agility, creativity, and teamwork.
Handle inbound and outbound customer support via phone, email, and chat for energy efficiency programs.
Assist applicants and program participants with rebate status, scheduling, submittal procedures, and program guidelines.
Complete administrative duties and professional outreach while maintaining high customer satisfaction.
AdNet/AccountNet, Inc. is a management consulting firm that provides high-quality staffing and executive search services. Founded in 1990, it is an 8(a), WOSB, and WBE-owned company that emphasizes unconditional acceptance and belonging in its culture.
Serve as primary point of contact for customer inquiries via phone and email, maintaining accurate records and providing timely responses.
Research and process customer orders, investigating fulfillment issues and coordinating with internal teams to resolve challenges.
Collaborate cross-functionally to ensure accurate order processing and shipment tracking using SAP and related applications.
Penguin Random House, LLC is the world's largest general trade book publisher and a division of Bertelsmann AG, a leading media company. The company values a diverse workforce and emphasizes professional ethics, accountability, and exceptional customer service in a fast-paced team environment.
Manage a queue of incoming documents to create and update client records in the CRM system.
Correspond with agency case managers and troubleshoot account issues.
Maintain high accuracy for billing and compliance under service level agreements.
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meals to homes nationwide. They are a family-operated business looking for compassionate, friendly people who want to make a difference in the lives of others.
Place outbound calls to Medicare eligible customers from qualified leads.
Ask required scripted questions and use rebuttals to overcome caller objections.
Meet transfer targets and appropriately disposition each call.
TP is a global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive, diverse culture with limitless career growth.
Provide outstanding customer service and support operational execution to ensure service levels achieved.
Manage customer account activity including order fulfillment, backorders, and resolving questions.
Collaborate cross-functionally with Commercial, Finance, Supply Chain, and Operations teams.
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical products, and a provider of performance data for healthcare facilities. With over 50 years of history, it operates globally and aims to address healthcare challenges.
Contact healthcare providers to obtain and verify required medical record documentation.
Respond to telephone and written inquiries promptly and professionally, resolving issues efficiently.
Serve as a liaison between providers and internal departments while processing and validating received records.
Empower AI provides AI-powered solutions for federal government agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Va., the company has three decades of experience and is recognized as a 2024 Military Friendly Employer, supporting a diverse and veteran-friendly workforce.
Drive sales growth and manage a portfolio of independent customers.
Build strong relationships and win back lapsed customers through excellent communication.
Use data to spot opportunities, convert leads, and deliver against sales targets.
Fresh Direct is a leading specialist supplier of fresh produce and dairy across Great Britain, connecting chefs and caterers with the best of the seasons. As part of Sysco, they foster a diverse and inclusive culture where every colleague has a voice and can thrive.
Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
Resolve routine customer issues, document interactions, and maintain accurate account records.
Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.
This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.
Answer incoming customer calls and inquiries with professionalism, patience, and genuine empathy.
Document customer interactions accurately, research solutions, and escalate complex issues appropriately.
Collaborate with team members and departments to ensure successful customer outcomes and satisfaction.
Grain — Financial Technologies builds financial technologies to improve access, process efficiency, and portfolio management. Since 2023, they focus on two new products, Velex and Atlas.
Maintain full product knowledge and utilize sales tools to maximize sales to floral customers.
Develop effective selling strategies including closing, upselling, and consultative selling.
Exceed targets by managing calls, talk time, close rates, and units per sale.
Teleflora provides innovative marketing, education, and technology to support member florists, delivering beautiful bouquets with keepsake vases. As part of The Wonderful Company since 1979, it is the world's largest flower delivery service with over 10,000 member florists in North America, fostering a team-oriented culture.
Answer incoming calls and assist customers with reservations, booking updates, and general account inquiries.
Navigate multiple computer systems while documenting calls and meeting client service and quality expectations.
Provide accurate information and resolve customer concerns professionally with strong communication skills.
Classic RV Inc is a recreational vehicle company that provides customer support services remotely. The company fosters a family-oriented team environment and values strong communication and customer service.
Identify and generate sales leads through prospecting, cold-calling, and website inquiries.
Schedule and conduct virtual meetings and presentations with potential clients.
Consistently meet or exceed sales quotas while maintaining a well-developed pipeline.
Cube Care is a leading US-based company in the custom-manufacturing industry. We foster a collaborative, supportive culture that rewards results and encourages long-term career growth.
Answer inbound customer service calls and assist customers, pharmacies, and healthcare providers with prescription benefits, billing, and coverage questions.
Research and resolve issues using multiple complex computer systems while documenting interactions.
Deliver a positive customer experience, striving for first-call resolution and meeting quality and productivity goals.
Ibex is a global provider of customer experience solutions, supporting clients with customer service and back-office operations. It offers a supportive, team-focused culture with paid training, career growth opportunities, and remote work options.
Provide exceptional customer service via inbound and outbound contacts, handling orders, queries, and service issues.
Drive profitable growth and loyalty through a sales-through-service approach while meeting personal and team targets.
Work flexibly as part of a busy contact centre team, liaising with departments to ensure customer satisfaction.
Fresh Direct is a UK foodservice company providing high-quality food and support to customers, and is part of Sysco, the world's leading foodservice business. With a supportive culture and recognition for colleagues, they offer career growth and a range of benefits.
Serve as the primary point of contact for customer inquiries, resolving issues with professionalism and efficiency.
Manage and process customer orders, returns, and exchanges while ensuring data accuracy in the system.
Collaborate with internal teams to escalate and resolve complex customer cases, maintaining high satisfaction standards.
Google is a multinational technology company that specializes in Internet-related services and products. It employs over 100,000 people and fosters a culture of innovation and collaboration.
Verify and analyze store-level cash and inventory data, making corrections in PDI.
Assist store and district managers with questions and support account reconciliations.
Maintain Excel worksheets and perform data entry and general ledger tasks.
GPM Investments, LLC operates a large network of convenience stores across the United States. The company emphasizes a professional, detail-oriented work environment and is an equal opportunity employer.
Support a Senior Sales Executive with day-to-day prospect interactions in healthcare.
Conduct cold calling and email outreach to target healthcare executives.
Manage sales follow-ups, database tracking, and administrative tasks.
PointClickCare is a healthcare technology company delivering solutions for the acute and payer market, connecting care teams and improving outcomes. The company has a growing, collaborative sales culture and emphasizes teamwork and direct impact on organizational success.
Manage service delivery and preventive maintenance scheduling for assigned customer accounts.
Coordinate customer support, invoicing, contract renewals, and account documentation.
Proactively communicate with customers and internal teams to resolve issues and strengthen partnerships.
This company provides service coordination and customer account management, ensuring reliable service delivery and customer satisfaction for assigned accounts. The workplace values collaboration, accountability, and professional development in a customer-focused environment.