Place outbound calls to Medicare eligible customers from qualified leads.
Ask required scripted questions and use rebuttals to overcome caller objections.
Meet transfer targets and appropriately disposition each call.
TP is a global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive, diverse culture with limitless career growth.
Educate prospective members on Thyme Care's services and encourage enrollment through empathetic communication and trust-building.
Conduct outbound calls to 80-100 eligible members daily, document member needs, and ensure proper escalation of urgent issues.
Obtain consent, complete enrollment surveys, and collaborate with the care team to support members in their cancer journey.
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans and providers to deliver better outcomes for cancer patients. They are a tech-native organization with a focus on human connection and have a team dedicated to supporting patients throughout their cancer journey.
Develop and maintain professional relationships with internal and external customers.
Contact accounts to obtain orders, meet deadlines, and upsell items to new and established customers.
Process orders via various entry methods and handle customer requests and complaints accurately.
HP Hood is a large food and beverage manufacturer with a portfolio of national brands including Hood, Lactaid, and Blue Diamond Almond Breeze. The company emphasizes a culture of innovation, quality, results, integrity, community, and collaboration, fostering employee engagement and wellness.
Field inbound customer contacts within a competitive, fast-paced production environment.
Influence purchasing decisions by positioning EchoStar's TV, internet, and wireless products.
Handle every interaction with honesty and integrity to build customer relationships.
EchoStar provides satellite television, internet, wireless, and smart home installation services, with brands including Boost Mobile, DISH TV, and Sling TV. As a Fortune 250 company, it offers a fast-paced, competitive sales environment with uncapped earning potential and opportunities for career growth.
Engage with warm inbound leads and educate pet parents on Trupanion coverage to support informed decisions.
Build trust and rapport using consultative sales techniques while managing high call volumes.
Navigate multiple systems and accurately document customer interactions in the CRM.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, helping pet owners budget and care for their pets. They provide a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Serve as primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Utilize web-based tools to efficiently resolve inquiries and ensure a seamless, positive customer experience.
De-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, they prioritize inclusion, diversity, and career growth.
Provide responsive customer service and process purchase orders accurately throughout the order lifecycle.
Coordinate order status, shipping updates, scheduling, and delivery expectations with internal teams.
Maintain accurate records and build positive customer relationships while balancing customer needs with production.
KLB Steel is a distributor of prime and secondary steel sourced from American steel mills, along with steel tubing for agriculture, construction, manufacturing, and general business applications. The company is committed to responsive customer service, personalized solutions, and long-term customer relationships, with employees collaborating across sales, logistics, and operations.
Manage the full sales cycle from prospecting to new customer acquisition for PatientPoint Provider Solutions.
Meet quarterly and annual sales quotas by performing high-volume outbound calls and closing sales over the phone.
Maintain accurate sales pipeline and reports using Salesforce.com and participate in continuous coaching and development.
PatientPoint is the Point of Change company, transforming the healthcare experience through strategic delivery of behavior-changing content at critical moments of care. As the nation's largest digital network in 30,000 physician offices, they connect patients, providers, and health brands to drive healthier decisions and better outcomes.
Assist customers on inbound and outbound calls from warm leads.
Help callers select the best storage space while meeting goals for courteous and professional service.
Demonstrate CORE values and directly contribute to growth in a remote team.
Store Space provides self storage solutions and helps customers find the right space through its remote call center team. The company values collaboration, growth, training, and internal promotion, with a culture focused on professional development.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Prospect via phone, email & social media targeting existing customers and new prospects.
Partner with Account Executives to create strategies for landing and expanding accounts.
Manage activity and metrics to drive decision-making and consistently achieve quota.
Doximity is the leading clinical AI company with the largest network of U.S. clinicians, serving over 85% of U.S. physicians and 300+ health systems. They offer a comprehensive product suite for healthcare recruitment and hiring, and foster an inclusive, mission-driven culture with a focus on curiosity and continuous learning.
Handle inbound and outbound calls to address claimant inquiries and provide detailed information on disability and leave claims.
Accurately document claimant details and resolve routine administrative and technical issues to support claims examiners.
Maintain confidentiality and compassion while managing high volumes of calls in a fast-paced, team-oriented environment.
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through a combination of insurance and third-party administration. As a member of the global Tokio Marine Group, they employ thousands across America and foster a culture of collaboration, compassion, empowerment, integrity, and fun.
Identify and generate sales leads through prospecting, cold-calling, and website inquiries.
Schedule and conduct virtual meetings and presentations with potential clients.
Consistently meet or exceed sales quotas while maintaining a well-developed pipeline.
Cube Care is a leading US-based company in the custom-manufacturing industry. We foster a collaborative, supportive culture that rewards results and encourages long-term career growth.
Handle incoming calls from members and navigate tools to address inquiries.
Maintain high service standards and meet performance targets while adapting to difficult situations.
Participate in product and procedure training and collaborate with team members.
Velera is a payments credit union service organization and integrated fintech solutions provider serving more than 4,000 financial institutions across North America. The company fosters a remote-first, inclusive culture guided by a people-helping-people philosophy.
Consult and enroll qualified clients into debt relief programs.
Document client interactions using Salesforce and navigate multiple computer systems.
Meet performance criteria and de-escalate stressful situations empathetically.
National Debt Relief is a debt settlement organization that helps consumers resolve overwhelming debt. It is one of the most-trusted and best-rated providers in the US, having helped over 450,000 people settle over $10 billion in debt, and is a certified Great Place to Work.
Guide families and clients through initial conversations about in-home, non-medical care, using strong customer service and sales skills.
Develop, implement, and refine sales playbooks and strategies while coaching a team of Care Solutions Consultants.
Meet or exceed daily outreach and conversion goals in a metrics-driven, remote environment.
Honor Technology is transforming the way society cares for older adults by providing technology, tools, and services that empower aging in place. As the parent of Home Instead, the world's leading in-home care provider, it operates a global franchise network with more than 100,000 Care Pros and delivers over 50 million hours of personalized care annually, guided by a people-first culture and leadership principles of integrity, compassion, and excellence.
Drive sales growth and manage a portfolio of independent customers.
Build strong relationships and win back lapsed customers through excellent communication.
Use data to spot opportunities, convert leads, and deliver against sales targets.
Fresh Direct is a leading specialist supplier of fresh produce and dairy across Great Britain, connecting chefs and caterers with the best of the seasons. As part of Sysco, they foster a diverse and inclusive culture where every colleague has a voice and can thrive.
Serve as primary point of contact for customer inquiries via phone and email, maintaining accurate records and providing timely responses.
Research and process customer orders, investigating fulfillment issues and coordinating with internal teams to resolve challenges.
Collaborate cross-functionally to ensure accurate order processing and shipment tracking using SAP and related applications.
Penguin Random House, LLC is the world's largest general trade book publisher and a division of Bertelsmann AG, a leading media company. The company values a diverse workforce and emphasizes professional ethics, accountability, and exceptional customer service in a fast-paced team environment.
Serve as the first point of contact for customers, advising them by phone and in writing on loan comparisons.
Support customers from initial contact through contract closing, assisting them at every stage.
Use strong needs analysis to uncover what customers really need and help them secure the best loan offer.
Smava is an online loan comparison portal that brokers loans between customers and partner banks, making credit transparent, fair, and affordable. With a sales team of nearly 100 people, it offers a casual, open atmosphere, flat hierarchies, and a diverse culture spanning over 50 nations.
Handle inbound and outbound conversations with prospective customers.
Discover customer needs and recommend appropriate dog training programs.
Meet or exceed individual sales goals and KPIs.
Intellipet helps pet owners choose and enroll in professional dog training programs. They are a fully remote company with a mission-driven culture and offer benefits like health insurance and 401(k).