Conduct legal research related to new and existing laws and regulations.
Assist with implementing new and amended laws, including drafting rules in accordance with the City’s rulemaking process.
Research and address legal issues arising from DCWP’s licensing, collections and enforcement work.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Make initial determinations as to whether matters should be investigated; determine legal theories and plans for investigations and carry them out; and review completed investigations or compliance reports for legal sufficiency.
Assist in investigating matters and preparing cases for trial by securing and preparing evidence, conferring with witnesses, participating in conferences, examining and cross-examining witnesses, conducting oral arguments before the New York State Supreme Court or OATH, and drafting legal documents needed during the various stages of litigation.
Engage in communications with consumers, opposing counsel, and regulated businesses in order to advance investigations, enforce regulations, and resolve violations and litigation via settlement.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.
Reviewing, maintaining, processing and updating files, applications, and other Department records
Processing customer request for records and maintain Department records as required
Performing data entry transactions which include Application Process in Building Department infrastructure Building Information Systems (BIS) and CRM Software (DOB NOW)
The Department of Buildings ensures the safe and lawful use of buildings and properties by enforcing the Building Code and Zoning Resolution. They aim to protect New Yorkers and foster a culture of safety.
Communicating and interacting with consumers and businesses on consumer-related complaints.
Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by DCWP.
Maintaining Agency database and providing reports as needed.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Review and process applications in all DOHMH license applications and all relevant information.
Under supervision, perform clerical work including routine data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
Check records for accuracy of information and for conformity with established policy and procedures.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.
Review training materials and translate knowledge to customers to resolve technical and procedural inquiries.
Participate in ongoing training activities to maintain knowledge for customer service operations.
Answer customer inquiries via phone, help tickets, and email within required service levels.
The Department of Buildings ensures the safe and lawful use of over one million buildings and properties by enforcing the NYC Construction Codes, Zoning Resolution, and related regulations. They are committed to recruiting and retaining a diverse workforce and providing a harassment-free work environment.
Perform clerical work including complex data processing functions and maintaining records.
Provide customer service to licensing applicants in person and via phone.
Monitor and provide training to other staff.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Perform mathematical computations and process payments.
Provide customer service to licensing applicants in person and via phone.
Assist applicants with outreach to other city agencies.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Accurately enter and review client data into drafting software systems. Draft legal documents using provided software, templates and checklists. Proofread and edit documents to eliminate errors and ensure consistency.
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