Identify upsell and cross-sell opportunities within the customer base to drive revenue growth.
Consult with clients on their contact center business to optimize product usage and achieve better outcomes.
Develop and present customized presentations that quantify product value and outline next steps.
NICE provides software solutions for customer experience, financial crime prevention, and public safety, serving over 25,000 global businesses including 85 Fortune 100 companies. The company has more than 8,500 employees across 30+ countries and is recognized as an innovation leader in AI, cloud, and digital technologies.
Own enterprise customer relationships as the primary technical support partner for a portfolio of enterprise customers.
Solve complex technical problems across NICE CXone and related applications, including routing, telephony, and APIs.
Leverage AI-powered tools to accelerate investigations, gain customer insights, and drive proactive outcomes.
NICE develops software products used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, they are consistently recognized as an innovation powerhouse in AI, cloud, and digital.
Develop relationships with C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
Act as a trusted advisor to customers by understanding their business and advising on IT roadmaps.
ServiceNow provides an AI platform that connects any AI, data, and workflow to help businesses work better. Serving 85% of the Fortune 500, the company fosters an AI-native culture where technology and talent thrive together.
Develop relationships with multiple C-suite personas across all product sales.
Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team.
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap.
ServiceNow provides an AI platform that automates workflows and protects cyber attack surfaces. They serve 85% of the Fortune 500 and foster an AI-native culture where technology and talent work together.
Own the reactivation of NICE's Quote-to-Cash transformation end-to-end, turning a paused program into disciplined forward motion.
Serve as internal business owner and primary counterpart to external systems integration partner, holding them accountable to scope, timeline, and outcomes.
Re-engage stakeholders across Finance, IT, and Revenue Operations to drive clear decisions and business outcomes, giving senior sponsors a credible view of program status and risk.
NICE provides software products used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is a market leader known for its innovation in AI, cloud, and digital, fostering a fast-paced and collaborative culture.
Support territory strategy and account planning for specialty solution areas.
Coach sales teams on product knowledge and identify opportunities.
Champion diversity and contribute to an inclusive environment.
ServiceNow provides an AI-powered platform for business reinvention, automating workflows and integrating data. It is trusted by 85% of the Fortune 500 and has a culture focused on AI and innovation.