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Role & Responsibilities:
- Manage the entire customer lifecycle from onboarding to growth for Unlayer’s high touch customers.
- Act as the primary point of contact for Unlayer’s clients and serve as trusted consultant to optimize and expand value delivered.
- Meet and engage with customers on a regular basis sharing product updates, handling renewals and answering general questions.
Qualifications:
- Bachelor's degree in a relevant field or equivalent practical experience.
- Proven experience in a technical customer success and/or account management role.
- Exceptional communication and interpersonal skills.
Technical Requirements:
- Understanding of HTML, CSS, Javascript & SDK is a must.
- Understanding of Vanilla JS, Vue, Angular and React a plus.
- Must be able to work between East Coast hours.
Unlayer
Unlayer provides a white-label embeddable email and page builder platform for SaaS companies. The company is a growing remote team serving enterprise clients globally.