Associate Contracts Manager

About the Role:

• Own the incoming contract workflow from start to finish.
• Act as the go-to person for managing customer contracts from the sales team.
• Report to the Sr. Counsel, Commercial & Privacy and collaborate with Sales, Legal, and Finance.

Responsibilities:

• Review all incoming contracts from the sales team and assess them against standard terms and risk tolerance.
• Identify areas that need negotiation or modification based on the decision-making framework.
• Conduct negotiations directly with customers on contract terms, pricing, and conditions where appropriate.
• Escalate contracts that fall outside the framework to your manager with clear reasoning.

Process Improvement:

• Maintain the contract management system and ensure all agreements are properly saved and retrievable.
• Create and implement standardized contract workflows to keep things moving efficiently.
• Develop and maintain a library of contract templates for different deal types and customer segments.
• Continuously identify bottlenecks and propose solutions to streamline operations.

Collaboration:

• Partner with Legal, Sales, and other departments to refine processes and catch issues early.
• Work closely with the Sales team to understand their needs and keep deals moving without delays.
• Support the Legal team on more complex agreements or matters requiring attorney review.
• Coach team members on contract basics and guide them on escalation paths.