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US Unlimited PTO 12w maternity

  • Partner with Customer Success leads to define project scope, goals, and deliverables.
  • Plan, schedule, and track project timelines and milestones.
  • Prepare and deliver regular, concise, and impactful project updates to leadership.

Project Management Agile Scrum Waterfall Jira

20 jobs similar to Program Manager, Customer Success Operations

Jobs ranked by similarity.

US

  • Manage project schedules and budgets.
  • Develop risk management strategies.
  • Mentor junior staff.

Jobgether is a platform leveraging AI for job application reviews. They aim to ensure quick, objective, and fair evaluations against core role requirements.

$140,000–$160,000/yr
US Unlimited PTO 2w paternity

  • Develop and refine scalable processes that improve client implementation efficiency
  • Build a bridge between Implementation, Product, Engineering, Data, and Customer Success
  • Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead

SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

US

  • Support project planning, schedule management, risk identification and mitigation, leadership reporting, and project execution activities.
  • Develop a wide range of project management artifacts, including presentations, operating procedures, workflows, correspondence, etc.
  • Manage multiple concurrent tasks, coordinate project meetings and working sessions, and draft and distribute project communications.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Efficient and effective management of Professional Services projects through the full engagement lifecycle.
  • Manage project issues and risks to resolution.
  • Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met.

GuidePoint Security provides cybersecurity expertise, solutions, and services to help organizations make better decisions and minimize risk. They have over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

$121,000–$202,000/yr
US

  • Drive software planning, implementation, delivery, and management.
  • Ensure organization, clarity, focus, and efficacy in Agile delivery teams.
  • Communicate objectives, priorities, progress, and impediments clearly.

Slingshot Aerospace is working towards creating a safer, more connected world.

US Unlimited PTO 12w maternity 12w paternity

  • Enhance the integration of clients into our application.
  • Streamline operations, minimize friction, and facilitate effective execution.
  • Empower our team to deliver exceptional results efficiently.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$140,000–$150,000/yr
US

  • Lead and develop a team of Project Managers, ensuring strong project execution and clear communication.
  • Build and refine standardized project delivery processes and workflows to drive consistency.
  • Evaluate and optimize the use of systems like ServiceNow for project tracking and reporting.

Coretelligent, founded in 2006, provides managed IT solutions, specializing in cybersecurity and cloud services. They cater to industries like finance, life sciences, and technology, and have a presence across the U.S., emphasizing a culture that values its employees and offers career growth.

Philippines

  • Manage Customer Care project execution, aligning with business goals for timely delivery.
  • Translate detailed requirements into standardized documentation and actionable user stories.
  • Lead project teams using Agile methodologies, including managing Kanban or Scrum boards.

Jobgether is a platform helping candidates find the right job. They use an AI-powered matching process to ensure applications are reviewed against the role's core requirements.

US 3w PTO

  • Play a crucial part in business processes and system optimization.
  • Develop project plans and collaborate with various stakeholders to drive progress.
  • Enhance operational efficiencies and resource utilization.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

$58,680–$96,166/yr
US 6w PTO

  • Serve as a key external-facing representative for a project team.
  • Coordinate with the project’s technical lead to manage the implementation of technical requirements.
  • Develop, document, and champion best practices with our teams for application deployment.

Dimagi is an award-winning social enterprise and certified B Corp. They leverage their open-source platform, CommCare, to enable Frontline Workers and deliver services to underserved populations across various sectors, with a global reach and impact-first approach.

US

Lead IT initiatives using Agile, Waterfall, or Hybrid approaches. Serve as Scrum Master, facilitating standups, sprint planning, and retrospectives. Create and manage detailed project plans, ensuring alignment on goals and timelines.

Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives.

Europe

  • Lead services programs and projects as part of the delivery cycle.
  • Drive customer deployment programs and projects.
  • Build and execute project work plans and revise as appropriate.

Palo Alto Networks is united by a shared mission—to protect our digital way of life. They solve real-world problems with cutting-edge technology and bold thinking. They have hybrid teams that collaborate across geographies and value trust, accountability, and shared success.

$125,000–$168,000/yr
US

  • Manage one or more clinical-stage projects, partnering with functional leaders to define project goals, integrated development plans, and key deliverables.
  • Chair and support project team meetings, including agenda development, facilitation, preparation of high-quality meeting minutes, and tracking of decisions and action items.
  • Contribute to the development and refinement of project management best practices, tools, templates, and processes.

Braveheart Bio is a Bay Area–based biopharmaceutical company pioneering best-in-class therapies for cardiovascular disease. With a proven leadership team, a strong financial foundation, and a high-value late-stage asset, Braveheart Bio represents an outstanding opportunity for ambitious, mission-driven professionals to make a tangible impact.

$165,000–$185,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Manage a portfolio of existing customers on the SmarterDx platform.
  • Develop deep relationships with customers, acting as their trusted advisor.
  • Monitor client performance, report on financial impact, drive product expansion.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

US

  • Lead and own full lifecycle client implementations from kickoff to go-live and stabilization.
  • Partner directly with healthcare organizations to understand workflows, requirements, and success criteria.
  • Serve as the primary liaison between clients and internal Engineering, Product, GTM, and Support teams.

Jobgether is a company that uses an AI-powered matching process to ensure job applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist with the hiring company.

US

  • Drive the development of detailed project plans, schedules, and budgets.
  • Lead coordination with cross-functional teams, including engineers, designers, and other stakeholders.
  • Oversee and evaluate project progress, identifying and resolving any issues that arise.

Edged is a fast-growing global network of carbon neutral, zero-water data centers leading in energy efficiency. They have more than a dozen major projects in construction worldwide, with many more in development.

US

  • Lead the development and management of project scope, goals, timelines, and deliverables.
  • Drive projects through their full lifecycle, ensuring execution adheres to PMO standards.
  • Manage all project communications, ensuring timely, clear, and consistent updates to stakeholders.

Jobgether is a company that connects job seekers with potential employers using an AI-powered matching process. They aim to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

Brazil

  • Lead projects through the full project lifecycle.
  • Develop and maintain project plans, schedules, milestones, and dependency maps.
  • Monitor project progress, identify risks and issues, and implement mitigation plans.

Jobgether is a platform that uses AI to match candidates with jobs. The company values diversity and inclusion and offers a fun and casual work environment.

$125,000–$140,000/yr
US Unlimited PTO

  • Day-to-day management of multiple large scale and complex projects or initiatives across the enterprise from initiation to delivery.
  • Build project plans with timelines and dependencies, tracking key milestones and progress to ensure project outcomes are achieved on time.
  • Partner cross functionally with technical and business teams to drive initiatives, issue resolution, and align on expected outcomes while providing clear and concise communication throughout the project.

Trustly is revolutionizing the world of payments, building a smarter, faster, and more secure financial future. They are a global team of innovators, collaborators, and doers, establishing Pay by Bank as the new standard at checkout.

Europe

  • Partner with the Digital Experience Committee to support program scope and alignment with strategic vision.
  • Oversee project execution ensuring milestones are met on time and within budget.
  • Implement project frameworks using tools like Jira and Notion for structure and transparency.

They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.