Drive operational clarity, execution discipline, and strategic alignment across the client organization.
Ensure that strategic priorities translate into measurable operational outcomes through strong governance, performance visibility, and cross-functional accountability.
Play a critical role in ensuring the organization maintains focus on the highest-impact initiatives while enabling leaders to execute with clarity and accountability.
Own enterprise planning and performance systems, including annual planning, long-range strategy, and company-wide frameworks.
Drive successful execution of high-priority, cross-functional strategic initiatives — serving both as lead on select initiatives and as central integrator across initiative owners.
Serve as our subject matter expert on strategic and annual planning.
GameChanger believes in the life-changing impact youth sports have on and off the field. They are a remote-first and dynamic tech company based in New York City, solving some of the biggest challenges in youth sports today.
The Director of Operations partners with cross-functional teams to drive strategic initiatives from inception through executive review.
This role leads and develops a team responsible for program execution, operational rigor, and stakeholder alignment.
The Director translates enterprise strategy into executable plans and oversees the governance and financial performance of centralized functions.
Connections Health Solutions provides immediate-access behavioral health crisis care by combining medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources. Their model is physician-led and data-driven and they've delivered treatment to hundreds of thousands of individuals facing crises.
Lead Enterprise Strategy & Planning: Own the annual strategy and planning cycle — from long-range vision to yearly investment allocation.
Drive Strategic Execution: Govern the company’s OKR and business review process to ensure accountability and measurable progress toward strategy.
Oversee Strategic Initiative Portfolio: Manage cross-functional initiatives that advance Instructure’s strategic priorities; align resources and resolve execution bottlenecks.
Instructure aims to empower individuals through intuitive products that simplify learning and development, foster connections, and inspire advancement in education and careers. They foster a culture where smart, creative, and passionate people have opportunities to innovate.
Drive strategic initiatives and operational excellence.
Translate priorities into actionable plans and lead cross-functional initiatives.
Establish scalable processes that support growth and efficiency.
Jobgether is a platform that connects job seekers with employers using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Serve as the executive point of contact and trusted advisor to the most strategic accounts, partnering directly with C-suite leaders to align transformation objectives to measurable business outcomes.
Establish executive governance structures (steering committees, QBRs, etc.) that ensure accountability, transparency, and alignment at every stage of the customer lifecycle.
Lead through influence—aligning dotted-line and matrixed teams across Delivery, Support, Success, Product, Sales, and Partners to drive unified outcomes.
ServiceNow is a global market leader providing cloud-based solutions that streamline digital workflows. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent, AI-enhanced platform to improve efficiency.
Maintain a centralized, real-time view of all active Client Ops programs.
Translate ambiguous problems into structured proposals, decision documents, and execution plans.
Serve as the Directly Responsible Individual for initiatives that cut across teams.
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place.
Lead and manage a team responsible for delivering complex, cross-functional programs and initiatives.
Define program strategy and oversee the development of clear roadmaps and execution plans.
Partner with senior leaders and cross-functional stakeholders across Product, Engineering, Operations, and Compliance to align priorities.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with employees across the country of employment and offer competitive benefits that are anchored to their core value of people come first.
Lead the operational backbone of ServiceNow's APAC partner ecosystem, driving strategic growth through data-driven insights.
Oversee APAC partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams.
Leverage analytics and KPIs to monitor APAC partner and channel performance, providing actionable insights for decision-making.
ServiceNow began in San Diego, California in 2004. They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.