Own and manage complex SIP integrations with CCaaS/CPaaS platforms like NiCE, Five9, Avaya, Genesys, and Twilio.
Investigate and debug call failures via PCAP analysis, SIP traces, and carrier logs to improve reliability.
Act as the primary technical point of contact for enterprise clients post-onboarding, translating feedback into product improvements.
Retell AI is reimagining the call center with cutting-edge voice AI, enabling thousands of companies to handle sales, support, and logistics calls with AI voice agents. Backed by Y Combinator and other leading investors, the company has scaled to $60M ARR with a team of 40 people, fostering a culture of rapid growth and ambitious building.
Manage a portfolio of strategic customers, ensuring engagement, satisfaction, retention, and long-term success.
Build strong relationships with clients by understanding their goals, challenges, and business needs.
Monitor customer success indicators and create action plans to improve retention and growth.
Our partner is a technology company dedicated to delivering exceptional customer success solutions. They maintain a collaborative and flexible remote culture with a focus on professional development.
Build high-throughput, low-latency applications for communication use cases.
Create scalable microservices to support growth.
Collaborate with cross-functional teams for seamless integration and functionality.
Vonage is a global cloud communications leader helping brands like Airbnb, Viber, WhatsApp, and Snapchat accelerate digital transformation. Vonage's engineering team is a group of talented engineers working on complex challenges in high-performance distributed systems and real-time data processing.
Drive sales growth and develop consultative relationships for diagnostic and genomics product lines.
Achieve monthly, quarterly, and annual sales goals while maintaining a detailed product understanding.
Coordinate with marketing, sales, customer service, and technical teams to ensure high customer satisfaction.
LGC Clinical Diagnostics is a leading global IVD quality manufacturer specializing in quality measurement tools and reagents. With around 450 employees across FDA-registered and ISO-certified facilities in the US, Ireland, and England, they serve 7,500+ customers in over 120 countries.
Collaborate with your team to identify and scope out well-defined tasks and deliver on time with quality.
Design systems for rapid growth, promote operational excellence through testing and monitoring, and reduce technical debt.
Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
Mapbox is the leading real-time location platform for a new generation of location-aware businesses, equipping organizations with tools to power navigation of people, packages, and vehicles. With over 4 million registered developers, the company values flexibility, security, privacy, and building a diverse, inclusive team.
Own the product vision, roadmap, and execution for Avandra's Enterprise Imaging portfolio.
Lead products from concept through launch, working closely with engineering, design, sales, customer success, and executive leadership.
Meet regularly with health systems, imaging centers, and strategic partners to understand workflows and emerging market needs.
Avandra Imaging's mission is to unlock clinical data to overcome previously impossible medical challenges, bringing hope and medical breakthroughs that transform patient lives. With a national footprint of over 5,000 customer integrations and a market share of approximately 70%, they are poised to revolutionize healthcare research.
Lead GTM enablement strategy and execution, connecting commercial teams with cross-functional partners.
Build and maintain knowledge management systems using AI to ensure teams have up-to-date materials.
Design and facilitate training experiences to drive adoption and behavior change among GTM teams.
Stepful is a workforce platform that partners with healthcare institutions to train and retain talent, addressing the national shortage of healthcare workers. Founded in 2021, they have trained over 32,000 workers and are backed by Y Combinator and other investors, with a culture of caring, learning, building together, and ownership.
Apply advanced knowledge of Fannie Mae, Freddie Mac, FHA, and VA guidelines to rigorously test mortgage underwriting tools.
Review borrower documentation (income, assets, credit, collateral) and confirm correct application of underwriting rules.
Document test results, flag discrepancies, and recommend solutions to ensure compliance with agency and investor standards.
Ocrolus is an AI workflow and analytics platform for lenders, processing nearly one million credit applications monthly. The company is a remote-first, fast-growing team of builders and problem solvers, with over 400 customers and a culture grounded in empathy, curiosity, humility, and ownership.
Lead all post-sales activities for mid-market customers through onboarding, implementation, product expertise, renewal, and upsell opportunities.
Partner with Account Managers to drive renewal and expansion within your book of business.
Act as the voice of the customer within Vanta, influencing strategy and product priorities to drive adoption and retention.
Vanta provides a Trust Management Platform that helps businesses automate security monitoring and compliance for standards like SOC 2, HIPAA, and ISO 27001. Founded in 2018, Vanta has a kind and talented team and has experienced exponential growth.
Own significant projects end-to-end from technical design through implementation and rollout.
Set technical direction across healthcare data platform and member management solution.
Mentor engineers and serve as a technical leader others look to for direction.
Ideon provides APIs that power modern benefits experiences for health insurance and employee benefits. It is a fully remote technology company with an agile engineering team focused on quality and collaboration.