Lead architecture and evolution of Asterisk-based VoIP platforms across cloud and on-premise environments.
Mentor engineering teams on SIP, call routing, IVR, and real-time communication systems.
Drive cloud telephony initiatives on AWS/GCP/Azure with focus on security, scalability, and performance.
Our partner company builds mission-critical voice and telephony infrastructure using Asterisk and cloud technologies. They are a remote-first organization that values technical excellence, mentorship, and cross-functional collaboration.
Own the telephony roadmap and decide what gets built in partnership with engineering.
Take native telephony global by extending LiveKit Phone Numbers beyond the US.
Get deep with customers and data to shape priorities and own the economics.
LiveKit builds the infrastructure layer for voice-driven computing, giving developers tools to build, test, and scale voice AI agents in production. Founded in 2021, it powers voice AI for major companies like OpenAI and Salesforce, facilitating billions of calls yearly.
Design and maintain REST API integrations, AI solutions, and Five9 platform configurations for telephony and contact center systems.
Partner with security, compliance, and vendor teams to support security reviews, risk assessments, and platform enhancements.
Troubleshoot and resolve platform and telephony issues, create technical documentation, and evaluate emerging technologies.
Aledade empowers independent primary care practices, health centers, and clinics to thrive in value-based care, aiming to flip the script on the fee-for-service model. Founded in 2014, it is now the largest network of independent primary care in the country, fostering a collaborative, inclusive, remote-first culture.
Resolve complex VoIP, SIP, and PBX issues for multi-site clients, handling 15+ tickets daily.
Provision and configure IP phones from vendors like Yealink, Grandstream, and Polycom.
Document recurring problems and solutions to build a knowledge base for the support team.
A partner company is hiring a Senior Support Specialist for their Customer Success team. They operate as a distributed Latin American team with a focus on technical support.
Support technical onboarding and deployment for enterprise customers, building AI voice agents and designing integrations.
Troubleshoot APIs, webhooks, SIP, and telephony issues, and debug production deployments.
Partner with Product and Engineering to identify product gaps and drive improvements from customer feedback.
Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. With a team of 50, they've scaled to $80M in ARR and are backed by Y Combinator and other leading investors.
Diagnose and resolve complex technical issues related to digital bots, telephony integrations, and core banking configurations.
Efficiently manage ticket queues, ensuring accurate classification and timely resolution.
Collaborate with cross-functional teams to provide guidelines on scope and technical feasibility.
Posh is revolutionizing the way financial institutions serve their communities through innovative AI solutions. They believe the most successful AI products are built on a symbiotic relationship between humans and AI, each empowered to put their best foot forward.
Design, deliver, and support enterprise UC platforms including Cisco Webex and SIP Trunking.
Lead incident management and vendor escalation with carriers and Cisco.
Monitor platform health with Splunk and manage CDR and emergency services.
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation for enterprises. With nearly 1,000 professionals across over 25 countries, it fosters a values-driven culture of Relentless Performance, achieving 99% project success.
Ensure accurate documentation of the Fixed Services product portfolio in inventory tools.
Maintain service and network data by creating and updating low-level configurations.
Collaborate with Regional Technical Managers and support design activities for projects.
We are a digital services company that provides consulting and technology solutions. We are part of Tieto, a Nordic digital services company with thousands of employees, fostering a culture of diversity and innovation.
Use strong technical and diplomatic skills to address customer issues and provide feedback to Product and Engineering teams.
Work with customers' and partners' developers to resolve complex problems with potentially costly consequences.
Leverage experience troubleshooting Quality of Service (QoS) issues and collaborate with teams via Slack.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Own platform reliability, availability, and performance.
Build AWS infrastructure using Terraform and Infrastructure as Code.
Develop CI/CD pipelines, monitoring, and automation.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.