Own the vision, strategy and execution for HighLevel's HardPhone, SIP, IVR, Call Center and Enterprise Voice platforms.
Build a scalable, provider-agnostic communications platform that abstracts multiple CPaaS providers through a unified architecture.
Design intuitive softphone experiences across web and mobile, along with real-time supervisor dashboards.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization built for speed and ownership.
Design and maintain REST API integrations, AI solutions, and Five9 platform configurations for telephony and contact center systems.
Partner with security, compliance, and vendor teams to support security reviews, risk assessments, and platform enhancements.
Troubleshoot and resolve platform and telephony issues, create technical documentation, and evaluate emerging technologies.
Aledade empowers independent primary care practices, health centers, and clinics to thrive in value-based care, aiming to flip the script on the fee-for-service model. Founded in 2014, it is now the largest network of independent primary care in the country, fostering a collaborative, inclusive, remote-first culture.
Grow and manage a distributed cloud-based VoIP platform
Optimize and troubleshoot FreeSWITCH and Kamailio configurations for performance, resiliency, and reliability
Design, build, test, deploy, and maintain services that support the voice platform
We are on a mission to elevate the patient experience by giving healthcare practices the tools they need to run efficiently and connect with patients. With 40,000+ customers and growing, our all-in-one platform supports scheduling, payments, communication, and reviews, helping healthcare professionals focus on patient care.
Own platform reliability, availability, and performance.
Build AWS infrastructure using Terraform and Infrastructure as Code.
Develop CI/CD pipelines, monitoring, and automation.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Investigate, troubleshoot, and resolve technical issues related to customer API and SDK implementations.
Communicate effectively with customers and internal stakeholders, contributing to knowledge bases.
Collaborate with the team to identify bugs and escalate issues to next-level support.
Vonage is a global cloud communications leader that empowers brands to connect better through programmable communications APIs. With a global team, they foster a culture of learning and innovation to support customer success.
Resolve complex VoIP, SIP, and PBX issues for multi-site clients, handling 15+ tickets daily.
Provision and configure IP phones from vendors like Yealink, Grandstream, and Polycom.
Document recurring problems and solutions to build a knowledge base for the support team.
A partner company is hiring a Senior Support Specialist for their Customer Success team. They operate as a distributed Latin American team with a focus on technical support.
Design, deliver, and support enterprise UC platforms including Cisco Webex and SIP Trunking.
Lead incident management and vendor escalation with carriers and Cisco.
Monitor platform health with Splunk and manage CDR and emergency services.
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation for enterprises. With nearly 1,000 professionals across over 25 countries, it fosters a values-driven culture of Relentless Performance, achieving 99% project success.
Lead end-to-end architecture and design of Genesys Cloud CX solutions.
Define technical roadmap and ensure integration with enterprise systems.
Provide hands-on technical leadership across design, development, and deployment phases.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1000 full-time professionals and a 99% project success rate, they foster a culture of Relentless Performance and operate in over 25 countries.
Use strong technical and diplomatic skills to address customer issues and provide feedback to Product and Engineering teams.
Work with customers' and partners' developers to resolve complex problems with potentially costly consequences.
Leverage experience troubleshooting Quality of Service (QoS) issues and collaborate with teams via Slack.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Lead end-to-end UCaaS and CCaaS implementations focusing on Zoom and RingCentral platforms.
Manage client relationships, project plans, and risk mitigation to ensure on-time delivery.
Coordinate with engineering teams and stakeholders to drive seamless cloud communications deployments.
UniTriTeam is a leader in delivering cloud communications and digital transformation solutions across enterprise environments. As a collaborative global team, they support high-impact implementations and offer opportunities for professional growth.
Own features end-to-end from design to production on a platform relied on by thousands of businesses.
Influence architecture, collaborate with product and design, and ensure VoIP system reliability.
Invest in the team by sharing knowledge, reviewing code, and raising collective standards.
Podium provides AI employees to local businesses that turn every conversation into revenue. With over 60,000 customers and 10,000 AI employees, they have a culture of high standards and growth.