Develop customer, partner, and internal relationships to establish credibility and lead technical teams for Genesys Cloud implementations.
Own end-to-end project success including profitability, customer success, and mentoring team members.
Present solutions to clients, support deal closure, and contribute to RFP responses.
TTEC Digital pioneers engagement and growth solutions that fuel exceptional customer experience (CX). They have 1,800+ employees and are part of TTEC Holdings, with a Great Place to Work certification.
Lead and support technical implementation activities for customer and partner engagements, translating requirements into effective cloud-based solutions.
Provide technical consultation throughout project delivery, including solution configuration, test-plan validation, and issue resolution.
Manage multiple projects, maintain documentation, and stay current with new product capabilities and industry standards.
Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient and fair recruitment processes, leveraging technology to shortlist top-fitting applicants for employer review.
Lead the migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect, designing scalable and secure solutions.
Implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services, integrating with CRM platforms.
Develop and maintain custom widgets and portals, leveraging AWS SDKs and APIs for enhanced agent and customer experiences.
Miratech is a global IT services and consulting company that helps visionaries change the world by bringing together enterprise and start-up innovation. The company retains nearly 1000 full-time professionals across 5 continents and 25 countries, with an annual growth rate exceeding 25% and a culture of Relentless Performance.
Serve as the primary strategic technical advisor for assigned Enterprise customers, owning architecture and technical strategy.
Lead architecture review workshops and guide design and implementation choices across connectors, APIs, and agent workflows.
Productionize advanced customer workflows by defining evals, governance, observability, and production-readiness requirements.
Glean is a Work AI platform that provides intelligent enterprise search, AI assistants, and AI agents to help organizations work smarter. With over 1,000 employees across 25 countries, Glean is recognized as one of the most innovative AI companies and fosters a diverse, inclusive culture.
Own the technical arc of complex enterprise accounts, including agent architecture, integration blueprint, and adoption roadmap.
Author Technical Success Plans, run recurring technical business reviews, and drive metric-based outcomes.
Mentor Customer Architects, lead playbook development, and raise the bar for the entire function.
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency and lower costs with scalable AI solutions.
Define and own the target-state enterprise architecture roadmap integrating AI and cloud paradigms.
Architect secure, scalable enterprise AI solutions including LLM integration, NLP, and RAG architectures.
Drive hybrid and multi-cloud strategies using IaC, event-driven architectures, and microservices.
AspenView Technology Partners specializes in creating high-performing, nearshore IT teams to help North American clients innovate faster. As a growing company, they are looking for exceptional people to drive impactful change across industries.
Serve as a technical advisory role, helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
Ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and technical health.
Work with customers across executive, platform owner, and development teams during the selling, structuring, and implementation of solutions.
ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to empower organizations. It serves over 8,100 customers, including 85% of the Fortune 500, and fosters a culture of innovation and purpose to make the world work better for everyone.
Lead the architecture and technical delivery of Amazon Connect and AI agent solutions for customers.
Build AI-native conversational experiences using Amazon Bedrock and Claude, with production-scale prompt engineering.
Drive end-to-end delivery, including infrastructure, CI/CD, and mentoring a team of engineers.
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As a fully remote global company with employees in Canada, the US, and Latin America, they foster a culture of technological curiosity and put people first.
Architect and design complex Digital Workspace solutions integrating hardware, software, cloud, and security.
Lead customer discovery sessions and translate business objectives into scalable solution architectures.
Support pre-sales engagements with proposals, technical presentations, and proof-of-concept environments.
Connection is a technology solutions provider delivering IT solutions and services. The company fosters a supportive culture with diverse backgrounds, innovation, and employee wellbeing.
You will act as an advisory role helping customers establish a technical foundation on the ServiceNow Platform and design solutions that deliver outcomes.
Ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and platform health.
Work with executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
ServiceNow is a global market leader providing AI-enhanced cloud platform to over 8,100 customers, including 85% of the Fortune 500. Founded in 2004 by Fred Luddy, the company fosters a culture of innovation and purpose to make the world work better for everyone.
Lead ecosystem engineering and integration between Twilio's AI platform and major hyperscaler AI platforms.
Act as a strategic partner and technical liaison with leading AI tool and cloud companies to accelerate customer time-to-market.
Drive customer discovery and sales enablement, capturing technical and business requirements for key enterprise accounts.
Twilio is a communications platform company that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, and a vibrant team with diverse experiences.
Provide technical configuration, best practice guidance, and customized training to customers for CXone Agent products.
Serve in a consultative capacity, managing customer expectations and ensuring desired business outcomes.
Maintain expertise in contact center technologies and mentor team members.
We are NICE, a global software company providing AI-powered solutions for customer experience, financial crime, and public safety. With over 8,500 employees across 30+ countries, we are an innovation powerhouse that excels in AI, cloud, and digital.
Design and maintain REST API integrations, AI solutions, and Five9 platform configurations for telephony and contact center systems.
Partner with security, compliance, and vendor teams to support security reviews, risk assessments, and platform enhancements.
Troubleshoot and resolve platform and telephony issues, create technical documentation, and evaluate emerging technologies.
Aledade empowers independent primary care practices, health centers, and clinics to thrive in value-based care, aiming to flip the script on the fee-for-service model. Founded in 2014, it is now the largest network of independent primary care in the country, fostering a collaborative, inclusive, remote-first culture.
Lead and provide strategic vision to large technical teams on complex Microsoft 365 modernization projects.
Translate client requirements into architectural designs and influence deployment of key infrastructure components.
Manage and execute end-to-end implementation of Microsoft 365 infrastructure workloads.
Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. They have significant experience in deploying cloud services, unified communications, and systems management, focusing on custom solutions for federal agencies.
Design and implement IVR/VRU solutions using Amazon Connect contact flows and AWS services.
Develop and maintain voice call workflows, routing, and integration with APIs.
Troubleshoot and optimize voice applications with CI/CD and infrastructure as code.
Vtekis provides recruitment and staffing services to many industries. They are a hiring partner that understands hiring strategies and talent availability.
Design complex pre-sales solutions including ATS integrations, telephony architecture, and AI agent workflows.
Own technical deep-dive calls, build prospect-specific sandboxes and proofs of concept, and manage RFPs end-to-end.
Handle post-sales deployment architecture, technical escalations, and create reusable playbooks for future accounts.
Whippy is an AI-native platform for business communication, offering AI Voice Agents, AI Recruiting, messaging, VoIP, and deep integrations. It serves over 1,000 customers, with an engineering team larger than the rest of the company combined, and operates as a bootstrapped and profitable company with a culture of speed and results.
Lead the design of scalable, secure, and well-integrated Salesforce solutions across Sales, Service, and Experience Cloud in a hybrid Microsoft–Salesforce enterprise environment.
Define data models, integration patterns with Microsoft 365, Azure, and ERP systems, and enforce platform standards for governance and security.
Design AI-enabled capabilities using Salesforce and Microsoft AI tools while establishing governance guardrails for responsible adoption.
Greenbrier is a leading designer, manufacturer, and supplier of freight rail transportation equipment and services worldwide. They support a global workforce with a culture focused on Safety, Quality, Respect for People, and Customer Satisfaction.
Design and maintain enterprise architecture for Modern Workplace, including endpoint management and collaboration platforms.
Define roadmap for Microsoft 365, Intune, and AI-powered workplace tools, ensuring governance and security.
Establish architecture standards and guide technical teams on device management and Zero Trust policies.
HBK, formed from the merger of Brüel & Kjær and HBM, is a global leader in sensors, data acquisition, and analytics for R&D and production. With over 3,500 employees worldwide and facilities in multiple countries, they are a top-three supplier in their market segments.
Lead a team of Delivery Engineers and Engineer Leads to deliver enterprise contact center implementations.
Establish and continuously improve standardized professional services delivery methodologies and reusable assets.
Partner with Sales, Customer Success, and Product Management to align customer commitments and delivery capacity.
The company provides enterprise contact center solutions to customers. They are a growing organization with a focus on remote work and professional services.
Drive deep adoption and business value for contact center customers by translating complex workflows into practical solutions.
Serve as a subject matter expert on CCaaS platforms, advising on routing, omnichannel, and AI-assisted capabilities.
Develop scalable enablement resources and one-to-many programs to accelerate product adoption and customer success.
The company provides a leading cloud-based contact center platform with AI-assisted capabilities and omnichannel solutions. It fosters a collaborative, growth-focused environment where employees are empowered to deliver meaningful customer impact.