Support customers by resolving complex questions and investigating issues.
Analyze customer interactions and operational data to identify improvement opportunities.
Collaborate with cross-functional teams to improve customer outcomes and drive process enhancements.
This is an opportunity to join a customer-focused team within a fast-growing digital financial services environment. The role provides a supportive environment focused on professional growth, flexibility, and employee wellbeing.
Manage customer relationships throughout the lifecycle, driving onboarding, adoption, retention, and value realization.
Monitor customer health using data and engagement signals to proactively identify risks and develop strategies.
Collaborate with cross-functional teams and partners to create scalable processes and improve customer outcomes.
A partner company in the technology sector provides solutions that drive customer value. The company is growing and offers a remote, collaborative culture with a focus on innovation and customer impact.
Manage the complete customer lifecycle from onboarding to long-term partnership, ensuring consistent value and support.
Drive customer retention by monitoring account health, identifying risks, and developing success strategies.
Identify expansion opportunities through upselling and cross-selling while maintaining strong customer relationships.
This company operates in a global, remote-first environment, focusing on customer success and support. The culture emphasizes collaboration, autonomy, and continuous improvement, with a team that values technology and automation.
Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
Drive customer retention, renewals, and expansion opportunities.
Lead executive-level business reviews and success planning sessions.
The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.
Proactively contact at-risk customers to prevent cancellations and improve engagement.
Handle inbound cancellation and pause requests with empathy and professionalism.
Maintain accurate customer records and collaborate with teams to improve retention strategies.
A digital healthcare company is seeking a Customer Retention Specialist to support customer engagement. The company is a fast-growing, remote-first organization with a collaborative culture focused on improving health outcomes.
Manage the full customer lifecycle from onboarding to long-term adoption.
Build strong relationships with key stakeholders and act as a strategic advisor.
Monitor customer health, identify risks, and drive expansion opportunities.
The company provides a modern SaaS platform that helps organizations maximize value. It is a fast-growing, remote-friendly company with a focus on equal opportunity and diverse perspectives.
Own the full customer lifecycle for mid-market and enterprise accounts, from onboarding to long-term retention.
Build strong relationships with stakeholders, acting as a trusted advisor and driving value.
Collaborate with internal teams and leverage AI tools to improve efficiency and customer outcomes.
The company helps organizations build and manage international teams with confidence. It is a global, remote-first environment with a focus on innovation and collaboration.
Own the complete post-sales customer journey, including onboarding, relationship management, and ongoing support.
Guide customers through complex workflows and coordinate between customers, design teams, and production partners.
Manage a portfolio of accounts, identify growth opportunities, and proactively resolve issues.
The company is a partner organization that helps customers navigate custom product development journeys. They operate in a fully remote, global environment with a collaborative culture focused on customer success and innovation.
Develop, manage, and strengthen relationships with strategic partners and enterprise customers to drive long-term growth.
Identify and evaluate new partnership opportunities aligned with market expansion strategies.
Represent the organization in executive meetings, industry conferences, and partner events as a trusted ambassador.
The company operates in the Enterprise SaaS and digital transformation space, focusing on strategic partnerships and business development. It has a dynamic, collaborative, and entrepreneurial culture with a focus on execution, innovation, and relationship-building.
Provide high-quality customer support through chat and email, addressing technical issues and inquiries.
Manage multiple customer interactions simultaneously while maintaining efficiency and empathy.
Follow support processes and escalate complex issues to internal teams when needed.
This company provides customer support services for technology products. They value collaboration, innovation, and a customer-centric culture, with a fully remote team.
Drive revenue growth in the mid-market segment by managing sales opportunities and developing customer relationships.
Build and maintain strong, long-term customer relationships through consultative sales methodologies.
Collaborate with internal teams to support customer success and contribute to go-to-market strategies for the Brazilian market.
Our partner is a fast-growing technology company that helps organizations improve financial and operational processes through technology. The company has a well-funded, entrepreneurial culture focused on innovation, collaboration, and ownership.
Own and execute strategic customer success plans that align business objectives with measurable customer outcomes.
Build, strengthen, and expand relationships with enterprise clients, engaging stakeholders from operational teams through executive leadership.
Act as a trusted advisor by providing strategic guidance, best practices, and value-driven recommendations to customers and internal partners.
The company provides innovative SaaS solutions for the healthcare sector. It is a growing technology organization with a collaborative, cross-functional culture focused on customer success and professional growth.
Develop and execute strategic account plans to ensure customer success and identify growth opportunities.
Serve as the primary contact for escalated issues, collaborating internally to resolve challenges.
Conduct proactive meetings and quarterly business reviews to enhance customer retention and expansion.
Certn is a background screening company that simplifies trust through easy background checks. The company has raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and fosters a remote-first, high-performance culture with a no-jerk policy.
Lead strategic account management initiatives and develop access strategies for public and private healthcare systems in Brazil.
Build strong relationships with payers, hospitals, and government stakeholders to expand patient access to treatments.
Coordinate multidisciplinary teams and manage account performance to drive sustainable business growth.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They are a global platform focused on efficient and objective recruitment, with a culture of inclusion and innovation.
Support onboarding, adoption, and ongoing success for a portfolio of customer accounts.
Proactively engage with customers to improve retention, satisfaction, and product usage.
Collaborate with internal teams to resolve customer needs and influence product improvements.
The company offers innovative technology solutions to help customers maximize value. It is a remote-first organization with a culture focused on employee well-being and growth.
Own the complete enterprise sales cycle from prospecting to closing strategic B2B SaaS deals.
Develop and execute territory strategies to build a strong sales pipeline and drive customer acquisition across Brazil.
Build strong relationships with executive stakeholders and position solutions as valuable drivers of business outcomes.
They help organizations improve how they understand and optimize their software experiences. They are a fast-growing organization with a collaborative culture focused on ownership, innovation, and continuous learning.
Lead and mentor a team of Customer Success Professionals to drive customer satisfaction and retention through strategic initiatives.
Analyze customer health data to proactively mitigate churn risks and identify expansion opportunities.
Collaborate with cross-functional teams to align customer success strategies with broader business objectives.
Propelus simplifies workforce compliance management across healthcare. As a trusted leader for over 20 years, they have been recognized as one of BuiltIn's 2025 Best Places to Work.
Support the B2B sales team by ensuring operational efficiency and partner journey assistance.
Manage onboarding of new travel agencies and provide first-level support.
Maintain clear communication with partners and coordinate with internal teams for issue resolution.
A travel-focused B2B platform that supports global partnerships and sales. They operate in a multicultural, remote-first environment with a collaborative culture.
Design, implement, and optimize Salesforce Marketing Cloud campaigns and customer journeys using best practices.
Collaborate with cross-functional teams in business, data, product, and technology to deliver high-quality CRM solutions.
Monitor campaign performance, ensure platform stability, and identify opportunities for optimization.
The company is a partner organization focused on digital transformation and CRM solutions. It fosters a collaborative, remote-first culture with flexible working arrangements and continuous learning opportunities.