Proactively reach out to patients at risk of canceling or disengaging.
Handle inbound cancellation and pause requests with empathy and professionalism.
Support patient retention by identifying solutions that meet their needs.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. As a remote-first, globally distributed team, they value clarity, accountability, and initiative.
Support customers by resolving complex questions and investigating issues.
Analyze customer interactions and operational data to identify improvement opportunities.
Collaborate with cross-functional teams to improve customer outcomes and drive process enhancements.
This is an opportunity to join a customer-focused team within a fast-growing digital financial services environment. The role provides a supportive environment focused on professional growth, flexibility, and employee wellbeing.
Manage a portfolio of strategic customers, ensuring engagement, satisfaction, retention, and long-term success.
Build strong relationships with clients by understanding their goals, challenges, and business needs.
Monitor customer success indicators and create action plans to improve retention and growth.
Our partner is a technology company dedicated to delivering exceptional customer success solutions. They maintain a collaborative and flexible remote culture with a focus on professional development.
Maintain accurate records, share feedback with internal teams, and adapt to changing priorities across support activities.
Our partner is a transportation company that connects riders, drivers, and healthcare partners through a reliable platform. They are a growth-oriented company with a global team, emphasizing empathetic support and continuous improvement.
Build, launch, and optimize CRM campaigns across the full customer lifecycle, from onboarding to churn prevention.
Execute targeted communication campaigns via Email, Push, Browser, WhatsApp, and Telegram using segmentation and personalization.
Monitor campaign performance, analyze KPIs, and run A/B tests to drive engagement and retention improvements.
Our partner is a fast-growing digital entertainment company specializing in iGaming. They foster a remote-first, collaborative culture with a focus on experimentation and continuous improvement.
Provide high-quality customer support through chat and email, addressing technical issues and inquiries.
Manage multiple customer interactions simultaneously while maintaining efficiency and empathy.
Follow support processes and escalate complex issues to internal teams when needed.
This company provides customer support services for technology products. They value collaboration, innovation, and a customer-centric culture, with a fully remote team.
Manage inbound calls to understand candidate qualifications and recommend suitable job opportunities.
Oversee an AI-powered recruiting platform by reviewing recommendations and maintaining CRM accuracy.
Follow up with candidates, address concerns, and ensure smooth progression through the hiring pipeline.
My Hero VA provides virtual assistant services to businesses, including customer support for an AI-powered hiring platform. The company is growing and seeks candidates who are comfortable with AI tools and remote work.
Handle inbound cancellation calls to retain customers and resolve issues.
Conduct outbound outreach to customers with payment failures and provide solutions.
Educate customers on digital safety and recommend relevant products to increase retention.
Jobgether connects candidates with hiring companies through AI-powered matching. They operate a fast-growing technology and SaaS environment with a supportive and inclusive workplace culture.
Support daily property management operations, including customer inquiries, rentals, and billing.
Maintain accurate records, coordinate move-ins/outs, and manage delinquent accounts.
Create and improve SOPs, prepare reports, and identify process improvements.
This partner company manages a growing portfolio of properties. They are looking for a remote coordinator to support daily operations and customer service.
Manage high-volume customer inquiries through email, live chat, and ticket management platforms, ensuring professional and accurate responses within SLA targets.
Handle order support, account management, and operational issue resolution while coordinating with cross-functional teams.
Proactively identify recurring issues and contribute to process improvements and knowledge management.
They provide ready-to-heat meal solutions to organizations across corporate offices, healthcare facilities, schools, and residential communities. They are a fast-growing North American company that values customer experience and collaborative international teamwork.
Support the B2B sales team by ensuring operational efficiency and partner journey assistance.
Manage onboarding of new travel agencies and provide first-level support.
Maintain clear communication with partners and coordinate with internal teams for issue resolution.
A travel-focused B2B platform that supports global partnerships and sales. They operate in a multicultural, remote-first environment with a collaborative culture.
Take inbound customer cancellation calls and retain them as customers.
Make daily outbound calls to customers with failed subscription payments.
Proactively identify retention and upsell opportunities by aligning solutions with customer needs.
Aura is on a mission to create a safer internet with a suite of intelligent digital safety products. The team of over 400 people worldwide is guided by experienced leadership that has grown startups into multi-billion dollar organizations.
Manage daily prospecting, qualification, and follow-up activities in HubSpot, maintaining CRM discipline for remote work.
Conduct active outbound prospecting with a focus on cold calls, complemented by emails and WhatsApp, using a consultative approach to build rapport.
Prioritize high-potential leads, overcome objections, and consistently deliver results through persistence and self-motivation.
Flash is an intelligent ecosystem of HR and financial solutions that simplifies daily work management in a single platform. They foster a creative and tech-driven environment with autonomy, learning, and real impact, embracing diversity and inclusion.
Reach out to previous leads through personalized email, phone calls, and LinkedIn to restart conversations and identify opportunities.
Qualify conversations and schedule discovery calls with senior team members while maintaining accurate CRM records.
Participate in coaching sessions to improve performance and gradually take on pipeline management responsibilities.
The company partners with Jobgether to find a Sales Development Representative focused on customer-first sales. The organization prioritizes trust, learning, and meaningful customer relationships, operating with a supportive team culture and a remote-first setup.
Own the post-sale customer relationship, driving product adoption, satisfaction, and retention across the full customer lifecycle.
Guide customers from onboarding through renewal, expanding feature usage and identifying growth opportunities.
Advocate for customers by gathering feedback and collaborating with sales, support, and product teams.
momoGood is an AI-native platform that redefines modern giving, helping nonprofits, companies, and political organizations turn frictionless giving into lasting engagement. The company has helped raise over $1.7 billion worldwide and focuses on building a deliberate, impact-driven team and culture.
Manage the complete customer lifecycle from onboarding to long-term partnership, ensuring consistent value and support.
Drive customer retention by monitoring account health, identifying risks, and developing success strategies.
Identify expansion opportunities through upselling and cross-selling while maintaining strong customer relationships.
This company operates in a global, remote-first environment, focusing on customer success and support. The culture emphasizes collaboration, autonomy, and continuous improvement, with a team that values technology and automation.
Manage a high-volume portfolio of customers through a tech-touch first engagement model to drive product adoption and retention.
Monitor and act on customer health signals to proactively mitigate risk and drive adoption using tools like Planhat.
Partner cross-functionally with Sales, Support, Product, and Marketing to improve the customer experience.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 clients including 84% of the Fortune 500 and has signed the CEO Action for Diversity & Inclusion pledge, fostering an inclusive culture.
Lead daily operations of the customer support team during U.S. business hours, ensuring service excellence and performance metrics.
Coach and mentor support agents to improve independence, problem-solving, and customer communication skills.
Analyze operational data and provide insights to leadership for process improvements and scalability.
This partner company operates in the digital healthcare sector, delivering innovative solutions. It has a global, distributed team with a culture of ownership, collaboration, and continuous learning.
Design, execute, and optimize CRM campaigns across the full customer lifecycle, including onboarding, retention, and reactivation.
Leverage segmentation, automation, and A/B testing to improve engagement, loyalty, and customer lifetime value.
Collaborate with cross-functional teams to align CRM initiatives with business objectives and drive measurable impact.
This company operates in the iGaming industry, focusing on customer engagement and retention through data-driven marketing. The team is remote, collaborative, and international, offering growth opportunities and a supportive culture.
Provide Tier 1 functional and technical support through phone, email, and ticketing systems, ensuring timely and effective issue resolution.
Investigate, document, and troubleshoot software-related incidents, gathering all relevant information to support efficient case handling.
Assess and prioritize incoming requests, escalating cases to appropriate internal teams or specialists when necessary.
Our partner is looking for a Global Service Desk Analyst based in Brazil. They are in a global technology environment where customer experience, innovation, and operational excellence are at the heart of every interaction, offering career growth opportunities within a fast-evolving technology environment.