Respond to tenant inquiries, coordinate maintenance, and manage lease documentation.
Process rental applications, track rent payments, and assist with move-ins and move-outs.
Provide general administrative support and update property management software.
Bullpen Talent recruits exceptional remote professionals for growing U.S. property management companies and real estate owners. They place experienced remote professionals as dedicated members of client teams, offering long-term, fully remote opportunities.
Serve as the primary client contact via email, phone, and chat, providing timely and empathetic support.
Manage client data in CRM systems, track support KPIs, and generate reports to optimize operations.
Troubleshoot inquiries, handle billing questions, and collaborate cross-functionally to resolve issues.
Citiside Property Management handles off-site management for investors with portfolios of homes and multi-unit apartments. They emphasize core values of trust, being a go-getter, and transparency, and operate with a dedicated team.
Lead daily operations of the customer support team during U.S. business hours, ensuring service excellence and performance metrics.
Coach and mentor support agents to improve independence, problem-solving, and customer communication skills.
Analyze operational data and provide insights to leadership for process improvements and scalability.
This partner company operates in the digital healthcare sector, delivering innovative solutions. It has a global, distributed team with a culture of ownership, collaboration, and continuous learning.
Provide bilingual (English-Spanish) support to residents regarding billing, leasing, maintenance, and community inquiries.
Manage the full lease renewal process and implement proactive retention strategies.
Serve as a liaison between residents, property managers, and vendors to ensure effective communication.
The company specializes in property management and provides bilingual support to residents. It is a fast-paced, service-oriented, and detail-driven organization with a remote-first culture.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Record and monitor accounting transactions and assist with AP/AR reconciliations.
Coordinate property onboarding and offboarding while maintaining compliance.
Respond promptly to owner inquiries and handle chargeback disputes across OTAs.
We connect U.S.-based property management and short-term rental companies with highly skilled virtual professionals. We are a growing company that values dependability, collaboration, and support.
Supervise day-to-day property management operations including leasing, maintenance, and collections across a remote team.
Monitor KPIs like occupancy rates, lead conversion, and delinquencies to drive portfolio performance.
Lead and coach virtual team members, implementing process improvements for tenant satisfaction and efficiency.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses a data-driven process to evaluate applications and shares shortlists with employers, ensuring fast and objective review.
Serve as a product expert to resolve customer concerns and provide tailored recommendations.
Own daily operational tasks including account configuration and program policy updates.
Identify and implement process improvements for maximum efficiency and quality.
Forma provides flexible benefits software that allows employees to choose how to spend their benefit allowances. The company has helped hundreds of notable companies and is recognized as a Great Place to Work.
Provide real-time assistance to travelers across French, English, and Spanish channels.
Handle multiple cases with empathy, accuracy, and professionalism under pressure.
Use CRM tools to track interactions and collaborate with internal teams for resolution.
This partner company delivers real-time support to international travelers. It operates remotely with a focus on customer experience and global travel operations.
Manage homeowner and board communication via phone, email, and inquiries with excellent customer service.
Coordinate with vendors for maintenance, repairs, and service requests, tracking completion.
Support financial tasks including payment processing, invoice management, and collections tracking.
OurAssistants connects U.S.-based HOA and property management companies with skilled virtual professionals to support community operations and administrative excellence. They foster a supportive remote work environment for their team members.
Coordinate utility account management for residential and commercial properties.
Prepare and enter billing data into accounting and property management software.
Research and resolve billing discrepancies and maintain accurate records.
20four7VA connects offshore independent contractors with clients worldwide for remote administrative support. It offers flexible roles, free training, and a supportive community.
Provide customer support through chat, phone, and email with professionalism and empathy.
Register, monitor, and resolve inquiries, complaints, and appointments efficiently.
Collaborate with internal teams to escalate and track complex cases to resolution.
VITTA is a company specializing in customer service solutions for various partners. They operate with a fully remote team focused on delivering high-quality support and continuous improvement.
Answer incoming customer phone calls and guide vehicle sellers through the online listing and auction process.
Accurately document every customer interaction in the CRM and coordinate with the Listing Team for seamless handoffs.
Monitor and respond to customer emails, escalating complex issues to the appropriate team member when needed.
Veta Virtual is a virtual staffing company that hires for high-growth clients in the online vehicle sales industry. They offer a collaborative and supportive remote work culture with a focus on customer success.
Manage executive communications, calendar, and travel planning to support founder priorities.
Drive customer outreach through prospect research, lead qualification, and CRM management.
Coordinate operational workflows, track action items, and improve business processes across teams.
The company is a technology-driven startup focused on business development and growth operations. It operates with a small, distributed team and a startup culture emphasizing efficiency and ownership.
Provide timely and effective responses to customer inquiries via phone, email, chat, and social media.
Review, investigate, and resolve customer issues to maintain high satisfaction.
Maintain accurate records of customer interactions and resolutions.
Chefman designs and sells kitchen appliances and smart cooking products. The company values customer satisfaction and fosters a collaborative team environment.
Assist clients with booking requests, scheduling, and reservation coordination.
Communicate with clients via email, phone, and messaging platforms to provide updates and support.
Accurately enter, update, and maintain client information and booking details.
Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
Manage guest communications across Airbnb, VRBO, Booking.com, phone, and text channels, meeting agreed response-time SLAs.
Resolve guest inquiries and common issues in real time using sound judgment, urgency, and property-specific information.
Escalate complex guest, maintenance, or property-readiness issues to appropriate stakeholders while maintaining ownership of frontline resolution.
Our client is a fast-growing short-term rental and property management company overseeing nearly 200 vacation rental properties across multiple US markets. Their culture is collaborative, entrepreneurial, and results-oriented, valuing accountability and continuous improvement.
Support customers by resolving complex questions and investigating issues.
Analyze customer interactions and operational data to identify improvement opportunities.
Collaborate with cross-functional teams to improve customer outcomes and drive process enhancements.
This is an opportunity to join a customer-focused team within a fast-growing digital financial services environment. The role provides a supportive environment focused on professional growth, flexibility, and employee wellbeing.
Provide operational support for online market research projects across multiple regions and time zones.
Respond promptly to client and internal requests while delivering professional, customer-focused communication.
Monitor project health, identify operational risks, and coordinate timely resolutions with regional teams.
Partner company is a global research technology organization that supports online market research projects. The company fosters a collaborative and inclusive workplace with a focus on continuous learning and career advancement.