Provide world-class customer service to clients and resolve questions or concerns.
Strategically partner with installers to improve the customer experience and manage project pipelines.
Analyze data, spot trends, and conduct due diligence checks and fraud investigations.
GoodLeap is a technology company providing financing and software for sustainable home solutions like solar panels and energy-efficient HVAC. With over 1,000 employees and a platform facilitating $30 billion in financing since 2018, they emphasize a collaborative culture and support the nonprofit GivePower.
Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email.
Offer education about Pair Team's services and explain the benefits of Enhanced Care Management to eligible members.
Manage the end-to-end enrollment funnel and provide consistent updates on stages including delays and blockers.
Pair Team is a tech-enabled medical group reimagining Medicaid and Medicare for underserved populations, delivering whole-person care. They are one of the largest Enhanced Care Management providers in California, with a workforce of nurses, social workers, and medical professionals, and have demonstrated a 58% reduction in emergency department visits.
Handle inbound support requests in English and Spanish via chat, email, and other channels.
Diagnose and resolve issues related to subscriptions, billing, account access, and app features.
Contribute to the internal Knowledge Base in Spanish and English and share user insights with the team.
Speak is building a human-level, AI-powered language tutor in your pocket, with a conversation-first experience that lets learners speak, get instant feedback, and progress through lessons. It has over $150m raised from investors like OpenAI and Accel, with a distributed team across San Francisco, Seoul, and Tokyo.
Answer incoming customer phone calls and guide vehicle sellers through the online listing and auction process.
Accurately document every customer interaction in the CRM and coordinate with the Listing Team for seamless handoffs.
Monitor and respond to customer emails, escalating complex issues to the appropriate team member when needed.
Veta Virtual is a virtual staffing company that hires for high-growth clients in the online vehicle sales industry. They offer a collaborative and supportive remote work culture with a focus on customer success.
Research and solve complex operational issues across property management, legal, vendor, and tenant-related matters.
Independently identify and contact relevant professionals, service providers, attorneys, government agencies, contractors, and vendors.
Coordinate maintenance projects and oversee third-party maintenance coordination providers.
Assist World is a company that provides virtual assistant services. The company offers a 100% remote work environment and appears to foster a supportive culture.
Provide excellent client services in a bilingual capacity (Spanish and English).
Work remotely with uncapped earning potential and flexible schedule.
Access fast-track leadership opportunities and career growth at your own pace.
Global Elite Empire Consultants is a third-party recruiter connecting candidates to opportunities. They are a rapidly growing company seeking goal-oriented individuals with leadership potential.
Handle inbound calls to help utility customers save money and improve energy efficiency through diverse services like scheduling and enrollment.
Navigate multiple platforms and scripts to provide customer support, tech assistance, and status updates for various programs.
Work in a performance-driven environment with real-time data access, requiring bilingual skills (English/Spanish) and call center experience.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are a people-first company with thousands of employees across North America, focused on trust, accountability, and transparency.
Work with Vanta customers across industries in a 1:1 manner, leveraging content in both Spanish and English.
Empower customers to become self-sufficient, focusing on long-term success and retention.
Monitor your book of business health via Catalyst, driving customers to specific business outcomes.
Vanta helps businesses earn and prove trust by automating security monitoring and compliance. Founded in 2018, the company has a kind, talented team and serves thousands of companies.
Serve as the first point of contact for clients and guests, managing multi-line phone systems and routing calls.
Support calendar management, scheduling, and maintain internal directories and contact lists.
Assist with digital organization of client documents and intake forms, ensuring confidentiality.
The United Firm | La Liga Defensora, APC is a legal firm serving clients in Los Angeles and beyond. They offer a collaborative culture with opportunities for growth in the legal industry.
Serve as the first point of contact for tenant emergency maintenance issues outside of business hours.
Assess and triage maintenance issues, then dispatch third-party emergency vendors.
Document all interactions and track job progress to ensure timely resolution.
Assist World provides virtual assistant and remote support services. They are a company that values employee well-being with bonuses and a remote-first culture.
Design realistic real estate, leasing, and property management scenarios in English or Telugu based on Indian market contexts.
Adapt structured evaluation frameworks for customer service, leasing, sales, and operational workflows.
Review AI-generated and human-generated responses for accuracy, realism, and compliance with industry practices.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They operate globally, matching top-fitting candidates with hiring companies while managing data privacy and compliance.
Answer inbound calls with professionalism and customer service, resolving inquiries and triaging as needed.
Assist with appointment scheduling, outreach for missed appointments, and document call data.
Maintain confidentiality and compliance with HIPAA while supporting clinical teams and call center metrics.
New York Psychotherapy and Counseling Center is New York State's largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. A mission-driven organization with over 50 years of experience, recognized as a Top Place to Work and Top Mental Health Care Provider in New York.
Handle inbound customer contacts across calls, emails, and chats to resolve solar system, billing, and account issues with first-level troubleshooting.
Log and update all interactions in CRM, triage and escalate complex cases to Tier 2 teams following established SOPs.
Demonstrate empathy and professionalism to achieve first-contact resolution while educating customers on self-service resources.
Palmetto is a leading clean tech company accelerating the transition to a clean energy future through innovative technology platforms for homeowners and businesses. With a promote-from-within culture, we prioritize talent development, career growth, and purposeful work backed by a collaborative team environment.
Manage and monitor bankruptcy case progress, ensuring deadlines, filings, and hearings are handled on time.
Prepare, organize, and submit required legal documentation in accordance with court requirements.
Act as the main point of contact for clients, providing updates and responding to inquiries professionally.
SOLVO is committed to delivering exceptional legal support in bankruptcy matters. We are a growing remote team across South America, dedicated to providing high-quality legal support.
Provide consistent, quality customer service to internal staff and external patients, taking ownership of each call to enhance the customer experience.
Manage patient requests including appointment scheduling, electronic messaging to clinical teams, and answering questions regarding medication refills.
Demonstrate proficient data entry skills, knowledge of insurance billing, and maintain confidentiality while performing other assigned duties.
Community Health Center, Inc. (CHC) is a creative and dynamic provider of primary medical, dental, and behavioral health services, with offices in Connecticut, Colorado and California. The organization employs several hundred providers, delivers over 500,000 patient visits annually, and is recognized for its Weitzman Institute research and practice transformation.
Provide training to hotel clients on Bookassist systems and set up hotels on the platform.
Answer general support queries from hotel clients over phone and email, troubleshooting technical and operational issues.
Work with CRM and ticketing tools to manage support cases and liaise with sales and account management teams.
Bookassist is a multi-award-winning provider of online booking technology and digital strategy services for hotels. With offices in seven countries and a client base of over 2,000 hotels, the company fosters a professional, open, and collaborative working environment with a strong culture of trust and autonomy.
Keeper Security is a fast-growing cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. The company is recognized for innovation in the Gartner Magic Quadrant and fosters an inclusive culture.
Support Mandarin-speaking families and students throughout the Empowerly college admissions journey, including onboarding, counselor matching, and ongoing communication.
Respond to and resolve customer inquiries via phone, email, and CRM tools within internal SLAs, working cross-functionally to ensure positive outcomes.
Collaborate with the operations team to improve processes, monitor satisfaction through surveys, and represent the Empowerly brand to current and prospective customers.
Empowerly is an education technology company that personalizes college and career counseling, using a data-driven platform and personalized guidance from former admissions officers. It is a rapidly growing, mission-driven, venture-backed company with a fully remote global workforce focused on building world-class advisory services.
This is a full-time remote position based in Mexico, working with English and Spanish speaking prospects in the USA and Canada.
You must be fluent in both English and Spanish, tech-savvy, and have at least 2 years of sales experience serving the US or Canada market.
A personal computer with headset and high-speed internet is required for making/receiving calls from the CRM system.
HOS247 LLC is a growing technology company providing hardware and software solutions to trucking companies in the USA and Canada. They are a small team focused on transportation compliance and fleet management, seeking a team player ready to grow into upper-level positions.
Oversee end-to-end legal case processing for immigration, family, and business matters, ensuring accuracy and compliance.
Supervise and guide legal assistants and paralegals, assigning tasks and reviewing work quality.
Coordinate communication with clients, attorneys, and government agencies to ensure timely case progression.
Our partner is a legal services firm specializing in immigration, family, and business law. They operate in a fast-paced, human-centered environment with a focus on client impact and service quality, and are experiencing growth.