Manage program operations for the Army domain, focusing on customer retention, satisfaction, and long-term success.
Act as a trusted advisor with deep knowledge of the NextGen C2 initiative, driving product adoption across the NGC2 ecosystem.
Identify expansion opportunities within current accounts and collaborate with the Army Account Executive to maximize contract value.
Defense Unicorns delivers mission value by streamlining software delivery for defense and civil agencies. Their team consists of innovators, software engineers, and veterans with decades of experience in federal market technology programs.
Build and maintain long-term customer relationships to ensure retention, satisfaction, and successful mission outcomes.
Drive product adoption and accelerate time-to-value for mission partners through proactive support and trusted advisorship.
Identify account expansion opportunities and champion customer needs across internal teams to grow the Intelligence Community domain.
Defense Unicorns delivers mission value by streamlining software delivery for defense and civil agencies. They are a team of innovators, software engineers, and veterans with decades of experience in federal technology programs.
Manage and retain a book of customers under $20-30k ARR, driving adoption through playbooks and proactive outreach.
Build strong relationships with stakeholders, identify risks using health analytics, and deliver personalized recommendations.
Meet or exceed quarterly ARR retention and expansion quota targets, documenting progress and managing escalations.
Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout.
Lead planning and execution of advanced mobility and lunar exploration programs, ensuring delivery on schedule, budget, and technical objectives.
Serve as primary customer contact for government and industry partners, aligning requirements and milestones.
Coordinate cross-functional teams across engineering, manufacturing, finance, and business development to deliver integrated solutions.
GM Defense is a subsidiary of General Motors that develops advanced mobility, robotics, and defense solutions for government and space exploration. They operate as a mid-to-large organization with a focus on innovation and mission-ready technologies in a collaborative engineering culture.
Own a full book of business post-sale, managing the customer lifecycle from value-based selling through activation and adoption.
Drive Net Dollar Retention by identifying growth opportunities, building pipeline, and positioning the right solutions for each customer.
Maintain organized visibility across the book, forecasting churn and expansion revenue while using AI tools for daily operations.
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR. With teams in Denver, San Francisco, and New York, the company supports over 500,000 small businesses nationwide and builds a workplace reflecting its diverse customers.
Build strong, consultative relationships with customers to drive platform adoption and ensure products exceed client needs.
Onboard and train customers, develop modular learning paths, and collaborate with product teams to translate feedback into actionable insights.
Monitor account health metrics, intervene early with at-risk accounts, and assist in creating case studies and public-facing content.
Geotab is a global leader in IoT and connected transportation, providing web-based analytics to help businesses manage fleets. The company is a certified 'Great Place to Work' with a diverse team and a fast-paced, inclusive culture.
Manage a high-touch book of business of up to 50 accounts, driving contract renewals, upsells, and executive relationships to achieve NRR ≥110% and <8% churn.
Lead a Solutions team to handle tactical account management while developing playbooks, segmentation, and coaching cadence to scale customer success.
Drive adoption of Google Workspace and Gemini AI features through onboarding, product education, and proactive intervention based on usage signals.
Cloudasta is a Google ecosystem partner that helps clients maximize their Google Workspace and AI investments. As a growing company, they foster a collaborative and results-driven culture, with a focus on customer success and revenue growth.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.
We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.
Own a portfolio of Enterprise accounts and build proactive, outcome-driven strategies that deliver measurable value for retention and expansion.
Collaborate with your Sales counterpart to co-create SMART goals and track progress rigorously, demonstrating quantified impact.
Identify risks early through engagement signals and develop mitigation plans in partnership with the account team.
Conga provides commercial operations software to unify pricing, quoting, contracting, and rebates so companies run as connected, smarter businesses. With over 10,000 customers, including more than half of the Fortune 100, Conga fosters a community where colleagues thrive and innovation is encouraged.