Source Job

US

  • Build and maintain production AI agents that power customer success workflows.
  • Define success metrics and evaluation frameworks before writing code.
  • Deploy, monitor, and iterate on agentic solutions to improve customer outcomes.

Python Customer Success CRM Integration

20 jobs similar to Applied AI Specialist, Commercial Customer Success

Jobs ranked by similarity.

Singapore

  • Build AI agents, workflows, and automations that solve real customer and operations problems.
  • Apply LLMs, retrieval, and tool calling to practical financial workflows.
  • Create AI-assisted experiences for onboarding, support, KYC, and risk review.

We are the leading insurance platform in Southeast Asia, helping people plan, save, and grow their money. With over 20 nationalities working remotely and from offices, we are expanding to offer spending, saving, investing, and more.

$148,000–$209,000/yr
Global Unlimited PTO 16w maternity 12w paternity

  • Design, build, and ship production-grade AI agent features (PM Agent, Execution Agent, External Onboarding Agent) that automate real implementation work.
  • Lead design partner engagements to develop custom agent workflows, iterating based on customer feedback to productize reusable components.
  • Contribute to the MCP server and platform layer, ensuring reliable retrieval, evals, and tool integrations across the full AI stack.

TaskRay is the leader in post-sale work management in the Salesforce ecosystem, helping companies ensure flawless customer experiences post-sale. The company has a culture centered on Connection, Integrity, Hunger, and Thrive, with a small team that values high performance and innovation.

$45,000–$66,000/yr
South America

  • Design and deliver applied AI solutions including LLM workflows, RAG systems, and agentic automation integrated into client systems.
  • Work directly with clients through discovery, solution design, demos, and delivery, translating business problems into production AI.
  • Contribute to Caravel's reusable AI accelerators and go-to-market offerings while defining evaluation criteria and measuring ROI.

Caravel is an award-winning NetSuite and Salesforce partner that helps businesses put technology to work honestly and without consulting theater. The firm is a fully remote team with delivery centers across the US, Canada, India, and the Philippines, part of a Top-40 accounting firm, and has a culture focused on honest, useful solutions over hype.

$152,100–$190,100/yr
US

  • Identify and map workflows to find step-change opportunities for AI automation.
  • Design and build future-state workflows using agents, integrations, and human-in-the-loop checkpoints.
  • Deploy and run agents in production, tracking KPIs and iterating on performance.

Natera is a global leader in cell-free DNA testing, focusing on oncology, women's health, and organ health. The company employs a diverse team of dedicated professionals from world-class institutions, fostering a collaborative and inclusive culture.

$130,900–$198,000/yr
US

  • Build and evolve core AI platform capabilities enabling teams to scale GenAI applications.
  • Design and implement distributed systems supporting multi-step AI workflows and integrations.
  • Collaborate across engineering, data science, and product to turn emerging AI use cases into production-ready platform capabilities.

Samsara is the pioneer of the Connected Operations Cloud, providing IoT solutions to improve safety, efficiency, and sustainability for industries like agriculture, construction, and transportation. As a recently public company, it fosters a culture of ownership and high-impact building with a focus on long-term growth.

US

  • Build agents with real authority over real workflows, not just Q&A toys.
  • Design typed, intent-routed tools over MCP for scale and performance.
  • Develop the evaluation harness to measure and improve agent quality.

Rootstock Software is building an AI-first ERP for manufacturing, replacing traditional UI with agent-driven interactions. They have a deep bench of senior engineers, real products and customers, and a culture of experimentation and mutual growth.

US Unlimited PTO

  • Collaborate with product and engineering teams to translate product objectives into autonomous agent-based solutions.
  • Design and build new agent data types, pipelines, and frameworks to coordinate reasoning, function calling, and actions.
  • Develop and optimize autonomous agents leveraging LLMs, planning algorithms, and multi-step reasoning approaches.

PointClickCare is a leading health tech company that helps providers deliver exceptional care. As a founder-led, privately held company with over 30,000 provider organizations and 400+ integrated partners, they are recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, offering flexibility and growth opportunities.

Global

  • Build internal agentic workflows end-to-end on OpenRouter, from prototype to production, automating support and GTM operations.
  • Integrate our systems with the tools the company runs on, and steadily replace those tools where it makes sense.
  • Own the reliability of what you ship: evals, guardrails, and monitoring, so automation is trustworthy rather than flashy.

OpenRouter is an AI routing and infrastructure layer that provides a unified API for AI builders and enterprises to access and manage AI usage. They are a small team where every person has direct impact on product and users.

United States

  • Design and implement production-ready AI capabilities that improve reasoning, accuracy, and explainability.
  • Optimize autonomous agent workflows and Retrieval-Augmented Generation pipelines for performance.
  • Develop evaluation frameworks and benchmark datasets to measure AI effectiveness and drive continuous improvement.

LTS builds an AI-native engineering platform for modernizing mission-critical healthcare systems serving millions of Veterans. The engineering team is intentionally small, giving every engineer meaningful ownership and direct influence over product direction.

  • Build and ship AI features end-to-end, from model to system to user experience.
  • Design and iterate on prompts, tools, memory, and agent workflows for real-world reliability.
  • Debug full-stack issues and optimize for latency, cost, and production performance.

A1 builds a proactive smart assistant for everyday users, bringing intelligence to conversations, errands, organizing, and workflows with minimal prompting. The team is small, world-class, and focuses on rapid iteration and shipping high-quality AI products.

Global

  • Build and maintain MCP servers, tool definitions, and context management capabilities.
  • Design and implement intent evaluation, classification, and routing workflows.
  • Integrate Anthropic and OpenAI models into production environments.

Applaudo designs, builds, and scales AI-powered solutions that create real business impact. They foster a high-performance culture grounded in values such as empowerment, collaboration, and transparency.

US

  • Design and build agentic AI systems to automate complex workflows across ICON's software platform.
  • Develop LLM-powered features using state-of-the-art foundation models and APIs.
  • Architect multi-agent pipelines, tool-use systems, and MCP integrations.

ICON is a construction technology company that develops advanced 3D printing and robotic systems for building homes and structures. The company fosters an innovative, inclusive, and diverse work environment with a focus on pushing the boundaries of construction technology.

North America Canada

  • Design and build the agent execution harness, owning the orchestration layer that routes inputs, manages context, and handles multi-step agentic workflows at scale.
  • Ensure reliability, observability, and fault tolerance in production AI systems while optimizing for latency and cost.
  • Lead eval engineering and prompt infrastructure to maintain agent quality and drive data-informed decisions across model updates.

ServiceNow is an AI platform company that automates workflows and helps businesses reinvent themselves through its AI control tower. It serves 85% of the Fortune 500 and fosters an AI-native culture focused on innovation and talent.

Vietnam

  • Build AI-powered workflows, assistants, agents, and automation systems across customer support, CRM, and finance operations.
  • Work with product and engineering teams to turn manual processes into scalable AI-native systems using LLMs, APIs, and internal data.
  • Prototype quickly, test with users, then productionize what works, ensuring evaluation, monitoring, and reliability.

Bjak believes people deserve smarter ways to plan, save and grow their money, starting with the first mobile-first insurance platform in Southeast Asia. They have teams worldwide with over 20 nationalities working from offices and remotely, seeking talented and driven people.

Argentina

  • Design and ship multi-step, production-grade AI agents that automate complex GTM workflows end-to-end.
  • Translate business requirements into robust agent architectures, including state management, tool use, orchestration, and guardrails.
  • Integrate agents with Salesforce APIs, Snowflake, and other business systems, ensuring reliability, security, and production readiness.

Front is a customer operations platform built for B2B complexity, syncing teams, tools, and conversations to help companies scale without losing connection. Over 9,000 companies, including Uber Freight and Stripe, rely on Front; it's backed by Sequoia Capital and Salesforce Ventures and has received numerous Great Place to Work accolades.

$135,000–$155,000/yr
US

  • Design and implement structured multi-agent architectures using Google ADK for production-ready systems.
  • Build deterministic graph workflows and integrate AI agents with enterprise datastores, APIs, and MCP tools.
  • Deploy optimized agents to Agent Engine via Google Cloud Platform, ensuring high availability, security, and low latency.

TTEC Digital pioneers engagement and growth solutions that fuel exceptional customer experience (CX). With 1,800+ employees, we are part of TTEC Holdings Inc., which has been certified as a Great Place To Work 2024-2025 across 14 countries.

AI Developer

Aphex
Global 4w PTO

  • Build and implement AI features by selecting the right model and approach for each use case.
  • Evaluate and monitor AI feature performance in production to ensure accuracy and reliability.
  • Improve and iterate on prompts and implementations based on how features behave in the wild.

Aphex is a construction execution platform that replaces traditional spreadsheets with collaborative tools for delivery teams. They are a remote-first company with a growing engineering team in the Philippines, serving major contractors on multi-billion dollar projects.

Global 5w PTO

  • Design and implement multi-agent workflows, including task decomposition, state management, and tool-use.
  • Implement rigorous evaluation frameworks to measure and improve agent performance at scale.
  • Develop reusable agents and prompt libraries serving 1,000+ brands with unique voices simultaneously.

Pencil builds the agentic OS for marketing, creating complex multi-agent architectures for brand-safe, scalable generative AI. They are a growing tech company with a distributed team, valuing innovation and flexibility.

AI Builder

Best10
Global

  • Build internal tools and coach-facing features on top of LLMs to turn unstructured conversational data into structured signals.
  • Design and maintain prompt chains, RAG pipelines, and agent workflows, rapidly prototyping from idea to demo in days.
  • Wire AI into existing systems, own full stack, and sit with coaches to build for their reality.

We deliver highly personalised diet and lifestyle coaching at scale through WhatsApp and our own technology platform. We partner with leading health insurers and employers, and our culture is about using AI to remove administrative work and enhance the personal coach-member relationship.

Brazil

  • Design and build production-ready AI agents that allow users to query enterprise data using natural language.
  • Develop Text-to-SQL pipelines using LLMs, ensuring generated queries are accurate, secure, and performant.
  • Collaborate with cross-functional teams to integrate AI into scalable platforms and improve accuracy through testing.

This role is listed on behalf of a partner company, which manages all applications and next steps. The company uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.