Directly manage your assigned client relationship(s); ensure delivery quality and timeliness.
Proactively consult clients on best practices and necessary system and process changes to achieve client goals throughout the year and during annual open enrollment.
Advocate client needs throughout all phases of the product life cycle (plan, design, integrate, install, manage).
Help manage and provide technical guidance for implementing new client websites.
Respond to client inquiries regarding bswift products, leveraging research to resolve issues.
Drive continuous process improvements and efficiencies.
Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide. Bswift reduces administrative burdens and frees HR teams to focus on creating thriving, people-first workplaces and they have been regularly named one of Chicago’s Best and Brightest Companies to Work For.
Own a portfolio of employer clients and be accountable for retention and growth outcomes.
Lead client implementations to drive high adoption rates among employers and their employees.
Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.
RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.
Lead Project Consulting initiatives customer projects.
Be accountable for meeting annual billable target.
Serve as the primary point of contact for both customers and HSP partners.
HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. They deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory. With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.
Manages client relationships to implement messaging solutions.
Acts as a point of contact for client requests.
Develops client presentations and participates in client presentations.
ConnectiveRx helps patients get on and stay on medications by providing patient support, access and adherence solutions, and data and analytics. The company strives to serve as a trusted partner, fostering a culture of innovation, collaboration, and dedication in the healthcare industry.
The ability to promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations.
Responsibility for financial performance of clients within defined client profile.
The ability to systematically gather information from a variety of sources, analysis information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
Sodexo delivers procurement solutions that drive operational effectiveness and innovative products and services. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike and Manages more than $36 billion in spend for food, services, and supplies, and serves more than 120,000 purchasing sites throughout the United States alone.
Serve as the primary point of contact for escalated employee benefit inquiries.
Access and work within the client’s internal systems, such as case management platforms, Slack, and email.
Support Annual Enrollment activities, including executive-level assistance where needed.
Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. From downtown Chicago, and remotely across the country, they serve thousands of companies and millions of people nationwide; they're reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
Planning, preparation and presentation of mail plans, and recommendations for new and current accounts.
Develop and implement client strategy, focusing on clients’ CRM and customer acquisition programs through direct mail and catalogs.
Maintain accuracy of reporting & integrity of customer service relationships with clients.
Belardi Wong is a data-driven, integrated marketing and creative solutions firm focused on driving revenue, profit, and customer growth for DTC brands and retailers. They are a leading full-service marketing provider celebrating 25+ years of growth and innovation.
Communicate clearly and professionally with team members.
Support Provider Experience initiatives by tracking project deliverables.
Maintain accurate, organized documentation to support transparency across projects.
CareCentrix is committed to making home the center of care. They offer advanced home care to improve patient health and lower healthcare costs. They value caring for their employees and strive for excellence.
Advise and consult with senior leaders on industry and government trends.
Nurture a detailed understanding of our key client's mission and priorities.
Provide oversight and coaching to complex program business development and delivery teams.
Cayuse helps organizations streamline research administration, compliance, and intellectual property management. They focus on building long-term, trusting relationships with their key clients and are true leaders and are the core of growth strategy and Client relationship management.
Regularly consults with assigned clients to maintain a positive relationship.
Proactively uncovers ways to improve the daily operations of the plan.
Resolves moderately complex or specialized client issues; conducts research and reporting to resolve these issues.
T. Rowe Price is a premier global asset management organization with more than 85 years of experience. They provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. Their culture is collaborative and they value differences and colleagues who share a spirit of generosity.
Own overall program execution and operational delivery for a strategic client within Cotiviti’s Value‑Based Care solutions.
Act as the primary point of coordination across internal teams including Product Management, Engineering, Data Analytics, Operations, Implementation, and Support to ensure alignment and timely execution.
Proactively identify delivery risks, dependencies, and obstacles; orchestrate appropriate internal resources to resolve issues before they impact clients.
Cotiviti delivers quality, value-based payment, and related platform solutions. They are an equal opportunity employer that recruits, hires, and promotes individuals based on their qualifications for a specific job.
Engaging with clients for the successful delivery of projects.
Managing overall company customer interface relationships.
Developing schedules and documentation.
Illumia brings the best integrated technology solutions to education, healthcare, and business campuses worldwide. Built on the collective expertise of Transact Campus + CBORD, Illumia brings together people, technology, and insight to pioneer the art of the experience across the communities they serve.
Serve as the primary operational support for our project management and finance teams.
Ensuring projects are structured correctly for compliance.
Ensuring financial cycles (from resource scheduling to final billing) to run seamlessly.
True Zero Technologies is a veteran-owned small business founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. They have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to their customers.
Build strong, consultative relationships with employer clients.
Manage enrollment marketing and campaign planning efforts.
Prepare reporting and lead client meetings, ensuring client satisfaction.
They are focused on transforming mental health care through innovative solutions. The environment is collaborative, tight-knit, and culturally diverse.
The Account Manager ensures successful management of accounts from execution to completion.
They serve as the primary client contact, facilitating and tracking projects and financial deliverables.
The role involves communicating client needs, ensuring timelines, and resolving potential issues.
Lumanity improves health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner, they bring together strategy, evidence, engagement, and technology to engineer breakthrough value and tackle tough challenges.
Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
Analyze workflows and identify inefficiencies to enhance operational effectiveness.
Medallion has built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. They are ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, and a Glassdoor Best Place to Work in 2024 & 2025.
Build strong, consultative relationships with employer clients to become a trusted partner and advisor.
Manage enrollment marketing and campaign planning efforts to generate awareness of our programs.
Analyze, interpret, and present program engagement and outcome metrics to demonstrate value.
Big Health's mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. They've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations.
Own full lifecycle project delivery from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall).
Build project plans based on customer requirements and implementation team deliverables. Must understand key technical concepts for CCaaS and Telecoms.
Lead multiple projects concurrently. Track action items and enforce accountability across stakeholders.
NICE Ltd. (NASDAQ: NICE) provides software products used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE has over 8,500 employees across 30+ countries.
Prescreen, review, and facilitate processing of project modification requests, budget requests, and project initiation materials.
Coordinate and execute program workflows related to project, budget, and peer review processes.
Collect, validate, analyze, and synthesize data from field activities to support reporting, performance tracking, and dissemination to stakeholders.
Aptive Resources partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.