Provide technical support and guidance to customers via phone, email, and screen sharing.
Document client interactions, issues, and resolutions accurately in Zendesk.
Collaborate with Programming and Sales teams to ensure a positive client experience.
Fullsteam is a leading provider of vertical software and embedded payments technology, helping businesses flourish with seamless experiences. They have a dynamic team of over 1,900 employees committed to driving innovation and empowering small and medium-sized businesses.
Assist travelers with hotel reservations and provide prompt communication
Research hotel options and secure bookings with accuracy and attention to detail
Maintain professionalism and timely responses in a virtual environment
We are a travel industry recruiter connecting employers with talent for hospitality and customer service roles. Our culture emphasizes remote work flexibility and professional growth within the travel sector.
Process and confirm hotel bookings through preferred travel partners.
Communicate with clients regarding rates, availability, and details.
Provide professional customer service via phone, email, or chat.
Destination Knot is a travel and hospitality company that helps clients with hotel reservations and itinerary coordination. It offers a flexible remote work environment and emphasizes professionalism and growth.
Manage customer interactions and assist clients with hotel reservation inquiries.
Ensure a seamless booking process while delivering exceptional customer support.
Maintain excellent client relationships and enhance the overall customer experience.
This company specializes in hotel reservation services and customer support for the travel industry. They foster a supportive, team-oriented culture with flexible remote work options and travel benefits.
Assist clients in selecting and booking hotel accommodations
Provide accurate info on amenities, pricing, and availability; respond to inquiries via phone, email, or chat
Maintain detailed records, collaborate with team, stay updated on offerings, and attend virtual training
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We foster a supportive team culture and provide comprehensive training and ongoing support to our remote team members.
Assist clients with hotel and resort research, booking, and confirmation details.
Support clients with modifications and answer reservation-related questions.
Maintain accurate client records and provide timely follow-up.
Destination Careers offers remote support for hotel and resort planning. The company provides training and ongoing educational resources to its employees.
Serve as the voice of our customers, providing exceptional support across multiple channels to ensure a seamless experience for hotel partners.
Strengthen client relationships and promote software adoption by gathering feedback and sharing insights with the team.
Create training materials and update support resources while staying ahead of system updates to make a lasting impact.
Cloudbeds is transforming hospitality with an intelligently designed platform that powers properties across 150 countries. With over 650 employees across 40+ countries, we are a remote-first team recognized as a top workplace and on Deloitte's Technology Fast 500.
Respond to guest inquiries about room reservations, availability, pricing, and special offers.
Assist in resolving guest challenges and ensure follow-through to exceed expectations.
Work closely with team members and other departments to ensure accurate billing and financial transactions.
The Dunlin is a boutique luxury retreat on Johns Island, South Carolina, offering 72 cottage-style rooms and a destination spa. It is part of Auberge Collection, a portfolio of 30 hotels, resorts, and residences.
Learn and become a subject matter expert on PAR OPS software to provide exceptional client support.
Diagnose, troubleshoot, and resolve client issues through phone and email, escalating as needed.
Collaborate with senior analysts and management to maintain accurate ticket tracking and internal knowledge bases.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. The company values collaboration, teamwork, and positive attitudes, fostering a dynamic and supportive culture.
Support client inquiries for reservations and scheduling.
Maintain accurate client records and coordinate hospitality services.
Communicate professionally with clients via email, phone, and online platforms.
Aisles & Abroad provides hospitality coordination services. The company fosters a professional, inclusive, and service-focused environment with a supportive team.
Respond to guest inquiries regarding room reservations, availability, pricing, and special offers with personalized service.
Ensure accurate billing and financial transactions while collaborating with team members to exceed guest expectations.
Upsell resort services and offerings to educate guests on all available experiences.
The Lodge at Primland is a luxury mountain resort on 12,000 acres in Virginia's Blue Ridge Mountains, offering refined accommodations, championship golf, a full-service spa, and outdoor adventures. As part of the Auberge Collection with 30 unique properties, they foster a culture of gracious hospitality and teamwork.
Respond to guest inquiries regarding room reservations, availability, and special offers.
Assist in resolving guest challenges and ensure effective follow-through.
Upsell resort services and ensure accurate billing and financial transactions.
The Dunlin, Auberge Collection, is a coastal escape in South Carolina's Sea Islands offering a boutique luxury resort experience. It is part of the Auberge Collection, a portfolio of 30 extraordinary hotels, resorts, residences, and private clubs, fostering a culture of crafted luxury and gracious service.
Assist clients with booking hotels, resorts, and other accommodations through online platforms
Process reservations, updates, and modifications accurately and efficiently
Maintain organized records of bookings and client requests
We create seamless travel experiences by connecting clients to hotels and resorts worldwide. Our fully remote team is committed to exceptional service and personalized planning.
Coordinate hotel reservations and travel bookings with accuracy and professionalism.
Handle changes, modifications, and special requests promptly and communicate clearly with guests.
Maintain booking records and client profiles while collaborating with team members to ensure exceptional experiences.
We are a professional travel planning company dedicated to delivering personalized, high-quality travel experiences specializing in hotel accommodations, cruises, resorts, and group travel. Our team culture is supportive and mentorship-driven, offering flexible remote work and industry perks.
Search and recommend hotel accommodations based on client preferences and travel dates.
Assist with quoting, reserving, and confirming hotel stays and coordinate with partners.
Track reservation details, deadlines, and provide outstanding support to clients.
We are a premier travel company focused on delivering tailored travel planning services including hotel accommodations and luxury escapes. The company values passion for travel and building a dedicated team.
Assist and support existing hotel customers daily via phone, email, and chat in English and Spanish or Portuguese.
Resolve complaints, troubleshoot escalated issues, and build client loyalty to drive product adoption.
Gather feedback, contribute to tutorials, and attend training sessions to stay current on system updates.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, they foster a remote-first culture of innovation and collaboration.
Assist clients with booking hotels and resorts for personal and group travel
Research and recommend accommodations based on client preferences
Provide outstanding customer service via phone, email, and messaging platforms
Destination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. They offer remote work, training, and a supportive team culture focused on growth and mentorship.
Assist with client reservation and scheduling requests with accuracy.
Communicate professionally via email, phone, and messaging platforms.
Maintain detailed client records and coordinate with internal teams.
Destination Knot provides reservation and booking services for clients. The company maintains a supportive and structured team environment, though employee count is not disclosed.
Support vacation rental back-end operations, administrative workflows, reservations support, maintenance coordination, and process execution.
Work confidently across systems such as Guesty, Breezeway, Google Sheets, and Notion.
Troubleshoot issues independently, manage spreadsheets, and maintain strong accuracy and organization.
Extenteam is an AI-driven operations platform for short-term rental property management, headquartered in Miami and founded in 2021. We handle guest communication and daily operational workflows for 80,000+ properties, pairing AI with a shared-services team of hospitality-trained specialists.
Assist clients in researching and booking hotel accommodations and respond to inquiries via email, phone, or chat.
Review client preferences to recommend suitable lodging based on budget, location, and travel dates, and manage reservations using booking tools.
Provide post-booking support including changes, special requests, and follow-up questions, while staying informed on travel trends.
We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler. We provide personalized hotel and resort booking services with care and attention to detail.