Provide project and account management support to assigned projects.
Accountable for overall delivery, and scope, schedule, and budget management across multiple, parallel engagements.
Deliver extraordinary technology consulting services and cloud-based solutions that drive customer satisfaction and client retention.
Studio Science helps businesses design with people, believing every person deserves experiences that work better. They intentionally design systems to help their clients evolve with their customers’ needs, recognizing that business evolution and change are hard.
Responsible for playing an essential role in delivering value and ensuring the success of interactions with partners.
Works in partnership with the Service Delivery teams to create an excellent customer experience for end-customers and business partners and ensure ever-improving customer support.
Manages Salesforce projects from conception to implementation.
ConnectWise is a community-driven software company dedicated to the success of technology solution providers. Their suite helps over 45,000 of their partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology.
Forecasted billable and non-billable hours at 40-50 hours per week
Zinovo is a leading Salesforce support provider that helps grow businesses to become the most trusted Salesforce managed services partner. The company offers a culture that values building lasting relationships to enhance both personal and professional networks.
Create project plans/schedules per defined objectives and scope in the statement of work.
Serve as the primary point of escalation for all project-related issues.
Develop relationships with project teams and customers.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, they empower IT executives and their organizations to achieve competitive advantage. Their culture embodies the spirit of a startup with the advantage of a scalable business.
Run internal standups, turning them into a live project board and driving follow through
Building a process inventory across exec, delivery and sales; spotting gaps and proposing improvements.
Identify missing or broken internal processes across sales, delivery, and leadership, document current state vs desired state, and help implement agreed improvements.
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Guiding clients by presenting options, discerning trade-offs, and providing recommendations.
Documenting requirements and workstream plans.
Rapidly prototyping, testing, building, delivering, and measuring the success of solutions.
Go Nimbly aims to be a global thought leader in the RevOps space, building a brand through innovative work. They value individuals with growth mindsets and strive to create the world’s best revenue operators.
Conduct thorough discovery calls with inbound leads to understand their tax issues and financial situation.
Review client-provided documents and system data to recommend customized resolution programs.
Own the full sales process from consultation to enrollment, ensuring a smooth client experience.
TaxRise provides tax relief services, offering hope and solutions to individuals facing financial uncertainty. They are passionate about reshaping the tax resolution industry through innovation and empathy; it's the fastest-growing company in its industry.
Lead and manage end-to-end product implementations for clients
Coordinate daily with clients and development teams, keeping both sides aligned and accountable
Oversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are met
They are a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 100 organizations.
Plan, coordinate, and deliver IT projects for SMB clients such as server/cloud migrations, security stack deployments, and network infrastructure upgrades.
Serve as the primary point of contact for clients during project execution, ensuring consistent communication and expectation management.
Coordinate efforts across engineering, procurement, and service delivery teams to maintain accountability and progress.
They are a fast-paced Managed Services Provider (MSP). They value a strong cultural fit and offer company-paid training and certifications.
Gather and refine business requirements, guiding internal customers.
Lead hybrid teams to enhance CRM, field service, and dealer management platforms.
Utilize modern delivery and AI-aided practices to shorten time to market.
Jobgether is a platform that connects job seekers with potential employers through an AI-powered matching process. They focus on ensuring applications are reviewed quickly, objectively, and fairly, helping candidates find the right opportunities.
Work with the business to gather, analyze, and translate requirements into actionable requests.
Design, develop, and implement scalable, sophisticated, declarative custom solutions within Salesforce that support the business.
Effectively triage and prioritize projects, issues, and feature requests, while familiar operating within Agile principles.
Bluelight Consulting is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. They focus on quality and customer satisfaction with a collaborative and enriching work environment where each team member can grow and thrive.
Reinvent the online buying experience for dealerships.
Directly influence the product development process.
Lead transformational projects to enhance product offerings.
Jobgether is an AI-powered platform that ensures fast and fair application reviews by matching candidates with companies. They foster a collaborative and innovative work environment, as evidenced by the job description posted on behalf of a partner company.
Manage and optimize Salesforce CRM to support business operations across marketing, customer service, and processing teams.
Lead technical planning, implementation, and maintenance of Salesforce projects, ensuring alignment with strategic business goals.
Develop and customize Salesforce solutions focused on process automation, data integration, and system improvements to drive efficiency.
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. They work with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. We are a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self.
Craft and execute innovative strategies to streamline and automate customer support workflows, reducing case backlog and improving resolution times, ensuring Engine delivers exceptional service.
Collaborate with cross-functional teams including engineering, product, and customer support to implement and optimize Salesforce Service Cloud solutions that enhance the overall customer experience.
Lead the design and management of complex screen flows and Omni-Channel configurations to increase operational efficiency, scalability, and responsiveness within the support organization.
Engine is transforming business travel into something personalized, rewarding, and simple. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year.
Analyze business requirements and design Salesforce solutions.
Provide support to stakeholders and end-users on Salesforce.
Lead Salesforce initiatives and manage project timelines.
Big Brothers Big Sisters of America aims to provide mentorship to children and build their confidence. They have a network of 200+ agencies and a national office, and they foster an environment where all people can be their best selves.
Act as a liaison between customers and internal teams.
Manage changes to project scope, schedule, and costs.
I am currently partnering with a company that is looking for a Senior Project Manager. With a focus on customer satisfaction, you'll contribute to enhancing the organization's reputation in the industry, managing change, and overcoming challenges to deliver exceptional results.