Similar Jobs
See allCustomer Success Manager
Streamline Healthcare Solutions
US
Customer Success
Project Management
Change Management
Customer Project Manager
Whippy
Latin America
Project Management
Customer Success
Communication
Customer Success Associate
Voltus
North America
Project Management
Salesforce
Excel
Client Success Project Manager
Drips
US
Project Management
Client Onboarding
Communication
Customer Implementation Manager
Daniels Health
US
Project Management
Customer Implementation
Salesforce
What You Will Do:
- Run the plan: Build project plans that work backward from customer goals, tracking every deliverable, owner and deadline.
- Capture decisions and next steps in real time in Asana and Salesforce.
- Act as the hub between internal teams (Product, Tech, Workforce Development, Clinical) and hold everyone to the timeline.
See Around Corners:
- Spot risks early and flag them before they become blockers.
- Know what to solve on your own and when to escalate.
- Prepare customers for delays and tradeoffs before they become surprises.
Deliver for Customers:
- Partner with a Director of Clinical Strategy to support 4-12 healthcare customers.
- Coordinate end-to-end Community Health Worker program launches and platform adoption.
- Prepare agendas, decks and quarterly business reviews, and pull customer reports.
IMPaCT Care
IMPaCT Care finds, trains, and enables Community Health Workers to address health inequity, reducing healthcare costs and improving outcomes. They operate across 22 states with 70+ organizations and offer competitive compensation, equity grants, and comprehensive benefits.