Manage multiple customer accounts to ensure satisfaction and retention.
Coordinate with internal teams to deliver projects and exceptional customer experiences.
Consult on product and industry topics and drive sales of added functionality.
Streamline Healthcare Solutions builds innovative web-based software for behavioral health organizations. The company is a high-growth technology firm founded in 2003, known for a collaborative and flexible work environment.
Run every customer project end to end, from kickoff to launch, while juggling multiple customers and focusing on retention and expansion.
Keep customers aligned with prepared calls, clear agendas, and mutual success plans, and build workflows within Whippy without waiting on engineering.
Spot expansion signals, hand warm leads to sales, and turn wins into case studies and references to drive growth.
Whippy is a communication, automation, and AI agent platform that powers calls, texts, email, and AI agents for businesses. They are a bootstrapped, profitable, fast-growing company with over 1,000 customers and a six-person customer success team that operates with a high-performance, low-bureaucracy culture.
Run onboarding projects end to end, keeping every site's status current and visible.
Work daily with site contacts and operations leads on curtailment plans, documentation, and installation.
Support customers through dispatch events and improve handoffs across teams.
Voltus helps commercial and industrial customers earn cash through demand response programs by maximizing their operational flexibility in energy markets. The company hires bright, gritty, and good people who care about a cleaner energy future and thrive in a fast-paced, entrepreneurial environment.
Own end-to-end client onboarding projects from close of sale through launch, managing timelines and deliverables.
Lead client-facing meetings and drive accountability across internal and external stakeholders.
Coordinate technical integrations (SFTP/API) and maintain project records in Salesforce and SharePoint.
Drips is the pioneer of Conversational Outreach, providing human-like two-way texting and voicemail solutions that help enterprise organizations reach, qualify, and convert consumers at scale. They serve healthcare, insurance, education, financial services, and consumer brands with a remote-first, low-ego culture and a small, high-trust implementations team.
Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Help customers stay engaged by monitoring account activity and providing relevant guidance.
Make customer education easy to access through communications, webinars, and automated programs.
Support retention and growth by recognizing risk signals and connecting customers with internal partners.
Medely is a high-growth series-C technology start-up reimagining healthcare work with an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative individuals, they are dedicated to redefining how healthcare workers and facilities provide patient care.
Lead and deliver development projects and campaign workstreams across strategy, creative, technology, production, digital, and media.
Act as the vital client-facing point of contact, building strong relationships and communicating project statuses internally and externally.
Plan and prioritize deliverables and resources across multiple projects, ensuring timelines meet expected launch dates and managing risks.
Huge is an independent, human-first AI-native design and technology company that brings AI, people, design, and technology together as one system. With more than 1,000 design and technology experts in hub cities around the world, we partner with ambitious brands like Google, NBCU, and PepsiCo.
Manage customer health and retention, developing strategies to save at-risk accounts and ensure satisfaction.
Lead customer expansion and margin opportunities by coordinating internal teams for smooth, on-time transitions.
Perform retention risk and off-boarding activities while acting as a bridge between customers and operations.
RoadRunner accelerates the road to Zero Waste by using technology and data to modernize waste and recycling operations. Since 2014, we've helped thousands of locations save 10-20% on waste bills, and our people-first culture is recognized by awards and positive employee reviews.
Develop and maintain integrated project plans for priority Medication Contracting initiatives, tracking milestones, owners, and risks.
Drive portfolio management improvements and CRM enhancements to streamline workflows and reporting.
Lead coordination across cross-functional teams, weekly stand-ups, and executive governance materials.
Evio is a pharmacy solutions company founded by health plans to transform specialty and high-cost medication management. With six health plan owners serving over 20 million members, Evio fosters a values-driven culture focused on people, collaboration, and innovation.
Own the customer journey post-implementation, building strong relationships and ensuring product adoption and stability.
Drive retention and growth by designing Success Plans and Save Plans that mitigate churn and protect ARR.
Serve as the customer's advocate, partnering with internal teams to manage escalations and influence the product roadmap.
Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. With nearly 4,000 employees, Hyland has an employee-centric culture that values diversity, inclusion, and community impact.
Own customer outcomes at senior living communities, driving falls reduction, response times, care assessments, and adoption.
Lead community kickoffs, training, and change management to ensure care teams integrate Teton into daily routines.
Build trusted relationships with executive directors, directors of nursing, and care staff, using data insights to demonstrate impact.
Teton.ai is building the foundational data layer for the point of care using real-time, multimodal AI to generate a digital twin of the patient and care environment. We are a growing team of extremely hard-working and talented people in a hands-on, learning-focused environment that values ownership and entrepreneurship.
Manage multiple Life Sciences solutioning projects from sales agreement through implementation and turnover.
Facilitate requirements discussions and coordinate cross-functional teams to ensure clear plans, ownership, and progress.
Support feasibility queue coordination and maintain project documentation in Jira and Confluence.
Arcadia provides a platform that transforms complex healthcare data into a unified foundation to help organizations deliver better care and lower costs. They are a fast-growing, purpose-driven team committed to making healthcare more sustainable.
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.
Next Chapter Technology provides the CaseWorks platform, delivering document management, content services, workflow automation, and document infrastructure solutions for Health & Human Services agencies. The company is a close-knit, ambitious team that values individual contributions, collaboration, and shared vision for growth.
Own post-deployment success for strategic national healthcare customers, driving adoption, value realization, and expansion.
Develop outcome-driven success plans aligned to customer goals around safety, operational efficiency, and ROI.
Partner with Sales, Product, and cross-functional teams to support renewals, growth, and measurable customer outcomes.
Kontakt.io builds AI-powered real-time operational intelligence for health systems, combining proprietary hardware and software to improve patient care. Backed by Goldman Sachs and trusted by leading U.S. health systems, the company has more than doubled revenue and is scaling toward $100M ARR.
Manage and grow client relationships to ensure optimal use of PointClickCare solutions.
Act as a trusted advisor to executive leadership, driving business alignment and value.
Provide early warning and churn mitigation strategies to maintain customer health.
PointClickCare offers cloud-based software solutions for acute and long-term post-acute care markets, helping providers care for vulnerable populations. The company is a leading healthcare technology firm with a strong focus on customer success and partnership.
Act as internal and external point-of-contact for program operations.
Manage program scope, risks, and change requests to ensure success.
Develop and maintain detailed project documentation and workflows.
Wpromote is a digital marketing agency that pushes the boundaries of what's possible in marketing. They prioritize work-life balance and inclusivity, supporting employees at every stage of their careers.
Cultivate and maintain strong customer relationships post-sale, acting as the customer's advocate and champion throughout the journey.
Guide customers through onboarding, training, and account management, coordinating with internal teams and dealers for a smooth transition to electric school buses.
Use data analysis to identify improvements, resolve issues, and drive customer satisfaction and retention.
Highland Electric Fleets provides Electrification-as-a-Service to make electric fleets accessible and affordable, partnering with school districts, municipalities, and fleet operators. Founded in 2019, the company is North America's leading EaaS provider and serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games.
Manage multiple accounts and cross-functional teams using Asana.
Create and execute deliverable plans covering scope, risk, schedule, and quality.
Support client calls with recaps, task assignments, and proactive risk escalation.
Power Digital is an AI-native growth firm that helps leading and emerging brands grow by combining talent, strategy, and proprietary technology. The company is people-first, with a culture built on curiosity, ambition, and accountability.
Serve as the daily coordinator and primary point of contact for client projects.
Build and maintain workplans, timelines, and deliverable trackers to keep work moving.
Rally creative, strategy, and operations teams to spot risks and clear blockers.
NewWorld Inc. is a media and creative company that partners with clients to deliver shows and Creator Command Centers. It operates through its NewWorld Strategies division, known for a fast-paced, collaborative culture where creative, strategy, and operations teams work together.