Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
Become a product and customer expert, mastering Whippy's products and your customers' business to build workflows, AI agents, and automations that solve their problems.
Whippy is a communication, automation, and AI agent platform that helps businesses reach customers across calls, texts, and email. With over 1,000 businesses worldwide, we're bootstrapped, profitable, and built on high-performance, entrepreneurial values.
Build and run project plans tracking deliverables, owners, and deadlines to meet customer goals.
Act as the hub between internal teams and customers, capturing decisions and next steps in real time.
Spot risks early, prepare customers for delays, and deliver end-to-end program launches.
IMPaCT Care finds, trains, and enables Community Health Workers to address health inequity, reducing healthcare costs and improving outcomes. They operate across 22 states with 70+ organizations and offer competitive compensation, equity grants, and comprehensive benefits.
Own end-to-end client onboarding projects from close of sale through launch, managing timelines and deliverables.
Lead client-facing meetings and drive accountability across internal and external stakeholders.
Coordinate technical integrations (SFTP/API) and maintain project records in Salesforce and SharePoint.
Drips is the pioneer of Conversational Outreach, providing human-like two-way texting and voicemail solutions that help enterprise organizations reach, qualify, and convert consumers at scale. They serve healthcare, insurance, education, financial services, and consumer brands with a remote-first, low-ego culture and a small, high-trust implementations team.
Run onboarding projects end to end, keeping every site's status current and visible.
Work daily with site contacts and operations leads on curtailment plans, documentation, and installation.
Support customers through dispatch events and improve handoffs across teams.
Voltus helps commercial and industrial customers earn cash through demand response programs by maximizing their operational flexibility in energy markets. The company hires bright, gritty, and good people who care about a cleaner energy future and thrive in a fast-paced, entrepreneurial environment.
Manage multiple accounts and cross-functional teams using Asana.
Create and execute deliverable plans covering scope, risk, schedule, and quality.
Support client calls with recaps, task assignments, and proactive risk escalation.
Power Digital is an AI-native growth firm that helps leading and emerging brands grow by combining talent, strategy, and proprietary technology. The company is people-first, with a culture built on curiosity, ambition, and accountability.
Manage customer relationships, scope billable projects, and develop clear statements of work for enterprise and SMB SaaS deployments.
Champion AI-driven efficiency to streamline project tracking, documentation, and status reporting while protecting margins.
Travel up to 25% for kick-offs and steering reviews, ensuring transparent communication and proactive risk mitigation.
WorkWave is a leading provider of SaaS solutions, helping businesses streamline operations and drive growth through innovative technology. With employees in over 30 states and 7 countries, we are a remote-first global community that values diversity, collaboration, and work-life balance.
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Manage customer health and retention, developing strategies to save at-risk accounts and ensure satisfaction.
Lead customer expansion and margin opportunities by coordinating internal teams for smooth, on-time transitions.
Perform retention risk and off-boarding activities while acting as a bridge between customers and operations.
RoadRunner accelerates the road to Zero Waste by using technology and data to modernize waste and recycling operations. Since 2014, we've helped thousands of locations save 10-20% on waste bills, and our people-first culture is recognized by awards and positive employee reviews.
Lead onboarding activities for new customers, including training and adoption monitoring.
Drive product adoption and expansion through proactive efforts and churn prevention.
Act as the main point of contact for LATAM customers, ensuring best practices and maximum value.
Insightful is a market-leading platform for workforce analytics, processing big data into actionable insights. We empower enterprise customers to improve employee productivity, business processes, and staff well-being.
Lead end-to-end delivery of cross-functional projects, owning scope, budget, timeline, and quality.
Facilitate sprint planning, backlog refinement, and release execution across onshore and offshore teams.
Act as the primary client delivery partner, communicating progress, risks, and tradeoffs to all audiences.
Robots & Pencils is an applied AI engineering firm building AI co-workers for enterprise operations using AWS. Founded in 2009, it has delivery centers across the US, Canada, Eastern Europe, and Latin America and maintains a senior, fast-moving culture.
Own and lead delivery of Wonderful's platform and AI agents for enterprise customers.
Scope requirements, success metrics, and integration plans for POCs and onboardings.
Coordinate platform implementation, integrations, and agent refinement toward production launches.
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for complex needs across voice, chat, email, and back-office systems. The company is focused on delivering AI solutions in any language or cultural context, with a culture that values execution, customer collaboration, and technical excellence.
Build and maintain strong relationships with BPM customers to drive long-term success
Educate customers on best practices and resources to simplify adoption and align expectations
Collaborate with internal teams to improve the customer experience and drive retention
ConstructConnect provides construction information and software solutions, including the MasterSpec product. The Customer Success division emphasizes technical support, training, and teamwork to ensure consistent high levels of customer satisfaction.
Serve as the daily coordinator and primary point of contact for client projects.
Build and maintain workplans, timelines, and deliverable trackers to keep work moving.
Rally creative, strategy, and operations teams to spot risks and clear blockers.
NewWorld Inc. is a media and creative company that partners with clients to deliver shows and Creator Command Centers. It operates through its NewWorld Strategies division, known for a fast-paced, collaborative culture where creative, strategy, and operations teams work together.
Direct and manage enterprise restaurant technology deployment projects with full accountability.
Establish cross-functional leadership with customers and vendors to complete projects on time.
Leverage AI tools to identify risks, improve reporting, and support data-informed planning.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware for over 100,000 restaurants globally. They embrace a 'Better Together' ethos and offer point-of-sale, digital ordering, and loyalty solutions to drive growth.
Own client relationships from onboarding through growth for US accounting firms building remote finance teams.
Lead onboarding calls, proactive check-ins, and reviews to turn first impressions into lasting partnerships.
Build playbooks, templates, and workflows to make great service repeatable and spot risks early.
Cloud Accountant Staffing helps US accounting firms and businesses build remote finance teams. The culture emphasizes documented processes, security, collaboration, and long-term professional growth.
Lead and deliver development projects and campaign workstreams across strategy, creative, technology, production, digital, and media.
Act as the vital client-facing point of contact, building strong relationships and communicating project statuses internally and externally.
Plan and prioritize deliverables and resources across multiple projects, ensuring timelines meet expected launch dates and managing risks.
Huge is an independent, human-first AI-native design and technology company that brings AI, people, design, and technology together as one system. With more than 1,000 design and technology experts in hub cities around the world, we partner with ambitious brands like Google, NBCU, and PepsiCo.
Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.
Britive is the leader in cloud-native Privileged Access Management (PAM), purpose-built to secure access across dynamic multi-cloud environments. It is a fast-growing, mission-driven startup backed by top-tier VCs, serving security-conscious organizations including Fortune 500 companies.
Take operational ownership for your customers, from operations and development to implementation projects.
Run regular Jour Fixes, manage budgets, prioritize backlogs, and act as central escalation contact.
Drive AI and automation in daily delivery while coaching junior team members.
Mindsquare is an IT consulting company specializing in Salesforce and digital excellence. Its Salesforce unit of around 40 people values feedback, direct leadership with max six reports per manager, and a culture of taking responsibility and continuous learning.
Own the LATAM customer portfolio and act as trusted advisor for each account.
Lead renewal negotiations, upsell opportunities, and ensure measurable value from Wiser tools.
Monitor account health, usage, and escalate issues to resolution.
Wiser is a market intelligence platform that helps brands and retailers make data-driven decisions at the point of purchase. Trusted by over 750 customers worldwide, the company fosters a collaborative, results-driven culture focused on turning visibility into actionable insights.
Owns client relationships and coordinates communication, action items, and follow-up to ensure commitments are completed.
Collaborates with consulting, product, data, clinical, and finance teams to align client needs and monitor project plans and account obligations.
Supports renewal planning, platform adoption, and client satisfaction while identifying risks and opportunities for growth.
PSG is a drug management solutions company that helps clients navigate complex pharmacy challenges with leading intelligence and technologies, saving billions of dollars annually. As part of EPIC, it fosters a collaborative culture with employee resource groups, charitable initiatives, and a focus on professional development.