Help families get admitted to mental health treatment programs over the phone.
Conduct initial assessments of needs and coordinate the admission process.
Enter notes into Salesforce and provide follow-up to web inquiries.
Embark Behavioral Health provides mental health treatment programs. They are committed to enriching the therapeutic and healing experience through the diversity of its employees and community.
Provides telephonic assessments of members’ medical, psychosocial, physical and spiritual needs.
Develops, implements, and monitors person centered service plan and ensures continuity of care across all healthcare settings.
Educates members on disease processes, preventative health, and quality of life interventions.
MJHS is a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. They foster collaboration, celebrate achievements, and promote fairness for all with comprehensive compensation and benefits.
Provide skills-based individual and group sessions to caregivers in treatment at Equip.
Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
Equip is a virtual eating disorder treatment program, committed to accessible and effective care. Founded in 2019, it operates in all 50 states and partners with major health insurance plans, with a highly-engaged, passionate, and diverse team that has created Equip’s culture.
Collaborate with international teams and provider acquisition to move providers efficiently.
Partner with the team to pilot performance improvement projects and other projects as directed.
Call, text and email with Providers to encourage their activation and growth.
BetterHelp's mission is to remove the traditional barriers to therapy and make mental health care more accessible. Founded in 2013, they are the world’s largest online therapy service, providing affordable and convenient therapy across the globe.
Engage and enroll eligible health plan members in supportive care services.
Educate members on Tuesday Health’s service offerings and support ongoing engagement.
Provide ongoing telephonic customer service to members and their caregivers.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers and are shaping the future of community-based palliative care nationwide.
Build rapport with families, healthcare providers, and insurance companies in a compassionate manner.
Educate potential families about evaluation, treatment, and insurance processes.
Provide excellent customer service and expedite the process for families.
Cranial Technologies researches and treats plagiocephaly (commonly called flat head syndrome). They have treated over 300,000 babies with the DOC Band® and are the leader in pediatric cranial shaping orthoses. They also provide treatment with EarWell® to correct infant ear shapes without surgery, with 600,000+ successful outcomes.
Play an active role in member registration and enrollment, including organizing community engagement and outbound outreach calls/texts.
Engage with a panel of assigned members to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence support, and resource sharing.
Serve as the primary relationship holder for members with behavioral health needs; provide consistent outreach, follow-up, and re-engagement support, including after ED/inpatient discharge when applicable.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. They combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.
Assist in monitoring compliance of medication prescribed by the physician or psychiatric provider.
Facilitate partnerships between patients, personal providers, and family when appropriate.
Provide psychoeducation, coping skills, and therapeutic worksheets through a structured care plan.
Optima Medical is an Arizona-based medical group with over 130 medical providers, caring for more than 200,000 patients statewide. They focus on personalized healthcare, aiming to help communities "Live Better, Live Longer" by preventing leading causes of death.
Develop trusting relationships with patients, grounded in listening, respect, and clarity.
Assess the whole person — medical, social, and environmental factors — to pinpoint barriers and needs.
Create individualized care plans that integrate medical, social, and behavioral supports.
Baba makes navigating health, aging, and loneliness easier by pairing each patient with a real human advocate team that supports them between visits. Baba is backed by top tier investors and supports thousands of families across assisted living, nursing homes, and at-home settings.
Educate recipients about the Pathways Program offerings and enrollment options.
Introduce managed care choices to recipients and aid in navigating health care and dental plans.
Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
Knowledge Services is a company that provides workforce management solutions. They are committed to working with individuals with disabilities and providing reasonable accommodations.
Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.
Manage multiple channel interactions professionally and efficiently.
Effectively present products/services to providers with integrity, understanding, and accuracy.
Focus on provider retention through first call resolution and maintain positive relationships.
Capital Blue Cross promises to go the extra mile for its team and community. Employees consistently vote it one of the “Best Places to Work in PA”, valuing professional/personal growth by investing heavily in training and continuing education.
Responsible for coordination of services for members, emphasizing education/self-management and quality care. \n- Assesses member needs, reviews service options, develops and implements care plans, and coordinates resources. \n- Manages a caseload of moderate-high risk members with complex medical/behavioral/psychosocial needs.
Capital Blue Cross is committed to improving the health and well-being of our members and the communities in which they live. They offer flexibility, prioritize health and well-being, and encourage employees to volunteer in their community.
Actively support the continuity journey for patients enrolled in our internal PAP treatment program.
Contribute directly to the stability and growth of our recurring revenue model by keeping patients engaged in therapy through timely outreach and proactive retention efforts.
Coordinate follow-up, execution, and documentation to ensure a smooth and reliable experience for patients.
Dreem Health is America’s leading digital sleep clinic, powered by Sunrise’s technology. They make sleep care simple by offering home-based testing, expert telehealth visits, and personalized treatment plans. The company consists of 100+ clinicians, engineers and operators across the U.S. and Europe.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings
Assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.
Guide older adults and their caregivers through the intake process.
Match patients with the right therapist with warmth and clarity.
Help each new patient navigate the journey into care.
Sailor Health is revolutionizing mental health care for older adults. They aim to provide seamless access to compassionate, effective, and personalized mental health care for seniors and has a thoughtful, collaborative team rooted in purpose.
Guiding them toward scheduling their care assessments.
Giving them the encouragement they need to take that next step.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.
Handle inbound and outbound calls to prospective clients, creating a friendly and inviting atmosphere to discuss Aetna’s Medicare plans.
Clearly explain Medicare options, benefits, and enrollment processes, ensuring clients feel informed and confident in their choices.
Take the time to understand each client’s unique needs and adapt your approach to provide tailored solutions.
Ignitist Inc, which is part of the Trucordia Insurance Services Network, provides insurance solutions to help veterans, disabled Americans, and underserved populations get access to the healthcare they need. Ignitist Inc is building a virtuous network with non-profit groups, insurance carriers and providers who share our passion for improving the quality of life for those who need it most.
Effectively present Mom’s Meals products and services to a variety of audiences.
Identify growth opportunities and strategically develop new and existing accounts.
Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements.
Mom's Meals is a company focused on providing quality, customer service, and nutritional support for high-risk clients. They value their team members and provide a generous package of benefits.
Manage a team of Admissions Specialists, overseeing metrics, onboarding, meetings, and training.
Directly field inbound inquiries and, at times, manage your own caseload.
Collect and review data to inform coaching and feedback sessions, coordinating interdepartmentally to meet patient and family needs.
Equip is a virtual, evidence-based eating disorder treatment program aiming to ensure everyone can access effective treatment. Founded in 2019, Equip is a virtual company with a highly-engaged and diverse culture, recognized as one of the most influential companies of 2023.