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Role Summary:
- Own strategy, operating model, and financial performance for Client Success.
- Lead ~250 team members supporting 5,000 clients.
Key Responsibilities:
- Drive client retention, renewal readiness, and revenue protection.
- Champion AI and automation to reduce friction and improve productivity.
Candidate Profile:
- 15+ years of leadership in Client Success or account management.
- 8+ years managing multi-layer teams through senior leaders.
Compensation:
- $193,500-$256,000/year plus remote work and travel.
HealthEquity
HealthEquity saves and improves lives by empowering healthcare consumers with benefit solutions. The company fosters a remarkable, data-driven culture and values client success and innovation.