Source Job

$55,000–$65,000/yr
US

  • Respond to customer inquiries through written and verbal communication.
  • Record client payments within all reporting systems.
  • Resolve client account discrepancies between systems.

Customer Service Communication

13 jobs similar to Billing Support Specialist

Jobs ranked by similarity.

US

  • Serve as the primary financial and billing contact for caregivers during the onboarding process into behavioral health services.
  • Explain insurance benefits, coverage details, and estimated out-of-pocket costs in a clear and compassionate manner.
  • Respond to initial billing, insurance, and payment-related questions, escalating complex inquiries to appropriate insurance providers or internal teams.

Jobgether helps partner companies find candidates for their open positions. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Monitor customer accounts daily and contact customers to secure timely payments for aged receivables.
  • Handle inbound AR-related calls, billing inquiries, and research/resolve service and parts billing issues.
  • Maintain accurate records and reports while responding to internal and external inquiries within service-level timelines.

Lithia & Driveway is the largest automotive retailer in North America, operating hundreds of store locations while providing vehicle purchase, financing, and online sales services. As a Fortune 500 company listed on the NYSE, they emphasize entrepreneurial leadership and a customer-centric culture focused on delivering 'Auto Done Easy' experiences.

$67,000–$75,000/yr
US Unlimited PTO

  • Collaborating with service departments to conduct high volume monthly billing.
  • Managing and performing collections to maintain AR aging targets.
  • Maintaining relationships with clients regarding payments, invoicing disputes, and chargebacks.

Wpromote is a digital marketing agency. They pride themselves on a strong work-life balance and a commitment to inclusivity.

$53,592–$115,300/yr

  • Personally engage customers to resolve issues impacting account growth or retention.
  • Respond to customer inquiries via phone, email, and web with courtesy.
  • Contact patients and physicians to explain costs and obtain missing billing information.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. With over 700 employees, they were named one of America's Best Startup Employers for 2025 and are Great Place to Work certified.

United States

  • Collect information, assemble, and create accurate monthly client invoices, verifying data in the accounting system.
  • Research and resolve billing errors, issue debit/credit memos, and follow up with customers to collect revenue.
  • Process vendor invoices, manage 1099 vendor onboarding and compliance, and provide general administrative support to the accounting team.

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services for private clients and corporations globally. The organization, powered by professionals from military, government, and intelligence backgrounds, fosters a culture of integrity, collaboration, and excellence.

Global

  • Support client portfolios and ensure customer satisfaction.
  • Plan, track, and close client projects.
  • Support onboarding, scheduling, and communication with field employees.

Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts.

US

  • Process accounts payable invoices, payment requests, expense reports and vendor transactions timely and accurately.
  • Supervise accounts receivables functions, client payments, account balances and outstanding debts; Coordinate billing, payment monitoring and reconciling operations.
  • Maintains accuracy of financial data, reports and related documentation in business systems.

They are a collaborative, tech-forward firm. They strive to create a professional, cooperative, and growth-oriented work atmosphere.

$28,534–$43,174/yr
Canada

  • Resolve escalated customer inquiries via predominantly email, with occasional phone support, while maintaining high professionalism and quality assurance scores.
  • Utilize in-depth product and financial knowledge to investigate and resolve a variety of customer issues, participating in ongoing training to develop new skills.
  • Independently manage schedules and email channels to drive productivity, collaborate cross-functionally to resolve complex issues, and assist with ad-hoc projects and new feature incubation.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is a remote-first financial technology leader with a core value of people coming first, offering competitive benefits and a dynamic, collaborative culture.

$60,000–$95,000/yr
North America

  • Respond promptly and professionally to customer inquiries.
  • Provide accurate information regarding products, services, pricing, and company policies.
  • Resolve customer concerns and complaints efficiently while maintaining professionalism.

AO Globe Life believes a smooth, organized experience sets the tone. They ensure clients and advisors feel supported from the very first interaction.

$50,000–$55,000/yr
Global

  • Manage collections process for customer accounts, including proactive outreach on past-due balances.
  • Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis.
  • Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies.

WorkWave provides innovative software and fintech solutions for service professionals. With over 8,000 customers globally, their platform supports various business operations from customer acquisition to payments.

US

  • Conducting collection activity on appealed claims by contacting government agencies and third party payers.
  • Requesting additional information from Patients, Medical Records, and others as needed.
  • Reviewing contracts and identifying billing or coding issues and requesting re-bills, secondary billing, or corrected bills as needed.

Sutherland helps strengthen brands by improving customer experiences. They're a global company with nearly 40,000 employees across over 100 countries, focusing on customer care and delivering extraordinary service.

$80,000–$90,000/yr

  • Processes client’s payrolls and maintains client folders.
  • Responds to client inquiries via telephone and email regarding payroll and benefits administration.
  • Coordinates benefits plans including enrollments, invoice reconciliation, and terminations.

Hilb Group is a Top 25 middle-market independent insurance broker founded in 2009. They offer expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation.

US

  • Oversee accounts receivable operations, ensuring accurate invoicing and timely collection.
  • Supervise the billing lifecycle processes for compliance and accuracy.
  • Develop and mentor a team of accounting professionals to achieve high performance.

Jobgether is a platform that connects job seekers with companies. The job is posted on behalf of a partner company, they are looking for someone seeking growth and innovation.