Source Job

• Administer and engineer enterprise cloud-based Unified Communications platforms.
• Design, configure, and maintain calling and contact center services.
• Monitor, maintain, and optimize UC and Contact Center platforms.

Central Health provides healthcare services in Central Texas. They are dedicated to accessible care.

• Guide the implementation team responsible for deploying our VoIP solutions.
• Optimize processes, enhance customer satisfaction, and scale the team to meet future demands.
• Shape the efficiency and effectiveness of our implementation strategies.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Utilize logical problem-solving to find creative solutions to problems with Genesys Cloud CX.
• Work with SIP, WebRTC, VoIP, PCap analysis, troubleshooting call quality, media gateways, and SBC devices.
• Work with stakeholders and other technical teams to collect business and technical requirements to design/deliver enterprise-level solutions using Genesys architect and Genesys Scripter.

LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), it subservices over 1.8 million loans in 50 states.

• Lead the end-to-end architecture and design of Genesys Cloud CX solutions.
• Translate business requirements into scalable, secure, and high-performing technical designs.
• Guide and mentor engineering teams, ensuring best practices and architectural standards are followed.

Miratech helps visionaries change the world through IT services and consulting, uniting enterprise and start-up innovation. As a values-driven company with a culture of Relentless Performance, they retain nearly 1000 full-time professionals across 5 continents and over 25 countries, experiencing annual growth exceeding 25%.

• Serve as a customer’s go-to technical advisor, owning day-to-day project management and escalation.
• Act as the subject matter expert of the relationship and understand all facets of the partnership.
• Manage the overall project charter, collaborating with stakeholders to deliver world class solutions and experiences.

Branch empowers workers with financial freedom by helping companies accelerate payments and providing working Americans with accessible, free financial services. They're committed to building and delivering more inclusive, transparent, and frictionless financial products, valuing a diversity of opinions and working styles.

• Define and execute the vision for unified telephony across Office Phone and CCaaS, aligned with business goals and customer needs
• Lead development of core capabilities, including SIP-based calling, IP PBX, extension dialing, call transfers (warm/cold), voicemail, and presence
• Partner with engineering on Telephony architecture, call routing, carrier integrations, and scalability

Eltropy aims to transform financial service accessibility. The company's digital communications platform helps community financial institutions enhance operations, engagement, and productivity.

• Coordination of project management activities, resources, budget control, equipment, and information.
• Develop and maintain project documentation, invoices, plans, and reports.
• Maintain project plans, including schedule and project timeline, team plans, etc.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They have coverage across 5 continents and operate in over 25 countries around the world with nearly 1000 full-time professionals and an annual growth rate exceeding 25%.

• Serve as the primary technical point of contact for enterprise customers onboarding and beyond.
• Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
• Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.

Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.

• Design and implement advanced Genesys Cloud WFM configurations, including forecasting, scheduling logic, and real-time adherence with a focus on scalability and automation
• Develop and maintain custom integrations using Genesys Cloud APIs, web services, and external systems (e.g., HRIS, BI tools, ticketing systems)
• Build automation solutions for WFM processes (e.g., schedule optimization, reporting pipelines, data synchronization)

Miratech helps visionaries change the world and is a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25% with a values-driven organization and a culture of Relentless Performance.